topic Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer? in Streaming

How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Chris — Tue, 31 Aug 2021 22:03:46 GMT

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Julian Has.

My desired setup is a chromecast with Google TV connected to a benq beamer (TH 685) using HDMI and the sound should be transferred to a Teufel soundbar using bluetooth.
Unfortunately, Netflix does not offer Dolby Digital (5.1) when I stream movies, that support 5.1. I get only stereo sound. If I watch the same movies with the Netflix-app in my old bluray-player, I get the desired surround sound.

I already tried to change the audio settings in the chromecast manually to Dolby Digital, but that did not help. Netflix still offers only stereo.

Did anyone else encounter the same problem and did you found a solution?

Another question: is it basically possible to transfer surround sound with blutooth? According to the seller it should not be a problem, but a second opinion would be highly appreciated!

Thanks,

Julian

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Chris — Tue, 31 Aug 2021 22:04:21 GMT

Hello, thanks for taking the time to post your issue.

Are you in a Chromecast supported country?

Chromecast with Google TV is only supported in Australia, Canada, France, Germany, Ireland, Italy, Japan, Spain, United Kingdom, United States (except Puerto Rico).

See the Chromecast help center article -- drop down

What is HDCP 2.2?

https://support.google.com/chromecast/answer/7151529?hl=en#zippy=

If you use a VPN (Virtual Private Network), please disable it and try going through setup again.

Make sure your casting device is registered on your Netflix account.

Please visit the Netflix help pages.

If no resolve, contact Netflix support as described on the bottom of their help pages

-James M, Platinum Product Expert

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

jaromyre — Tue, 07 Sep 2021 19:19:35 GMT

Chromecast with Google TV having trouble with 5.1 what happened with this thread with above 300 posts? Was it an issue sooo big, that you had to remove the whole thread? Is there something you want to hide for new users??

Chromecast with Google TV having trouble with 5.1 and google is doing nothing to fix it for almost a year now. Despite writing feedbacks, corresponding with customer service, they simply ignored the issue and this community simply deleted the post about it. SHAME!

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

OldSchoolMW — Wed, 27 Oct 2021 17:34:20 GMT

I had to stop using my Chromecast with Google TV and switch to using my Amazon Firestick to stream when I wanted to use my home theater surround system. I could not find any way to get the audio to play in surround sound through my system when using Chromecast. The Firestick gives me theater sound so that is what I'll use until if and when Google decides to upgrade their software to fix this issue. But based upon their non-responsiveness I'm not expecting that to happen anytime soon.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

jaromyre — Wed, 27 Oct 2021 18:37:02 GMT

Exactly man, they do not simply give a f.. Over a year it is a well-known topic, not a small change, not even a tiny thing.. Pathetic ..

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Marco — Thu, 25 Nov 2021 20:53:56 GMT

**bleep** google. I'm switching to Apple completely now. if Google thinks customer support doesn't matter. I'm not an Apple fanboy but at least everything works there.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

guffe_dk — Wed, 08 Dec 2021 12:19:46 GMT

I was surprised to see that HBOMax on my Chromecast with Google TV deliveres Dolby Digital 5.1 to my SONOS Playbar - Netflix and others do not. So it seem to be possible...

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

jaromyre — Wed, 08 Dec 2021 12:51:32 GMT

In my case, HBO Go (not max as it is not yet in PL) is not giving any 5.1, Netflix and f. ex. Amazon Prime Video is.. The latest update was yesterday - no changes.. No comments google..

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

flaviotom — Tue, 04 Jan 2022 17:11:35 GMT

Hi mate. Having the same issue here. Bought a firestick TV on Black Friday and 5.1 worked seamlessly. Can't say the same for Chromecast. If it worked with the Firestick, I believe it is a matter of software, not hardware. Why google doesn't fix it?

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Jeran — Tue, 11 Jan 2022 19:20:23 GMT

Hey there,

I know this response is pretty late, and I appreciate everyone's patience! At least for the OP, the issue seems to lie on the BenQ projector. The device needs to support Dolby Digital+ for it to output 5.1 surround. Netflix will emit 5.1 surround sound if Chromecast is connected to an AVR that supports Dolby Digital Plus (DD+).

That BenQ projector only mentions "HDMI 2.0 & HDCP 2.2 Standard". If your devices do support DD+, and it's not working, it may be a pass-through issue, and it would be worth checking your device's settings and different HDMI ports to see if everything is set up properly.

I hope this is able to help!

Best regards,

Jeran

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Marco — Tue, 11 Jan 2022 21:21:03 GMT

Who cares what a BenQ projector can do !? stop talking yourselves out all the time. the problem is 100% with the Chromecast! I recently tried all HDMI connections and settings again. DD5.1 only worked the first time. but all 2.0 audio tracks from various sources were distorted. the only thing that helped was restarting the Chromecast. but then DD5.1 disappeared again.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Jeran — Fri, 14 Jan 2022 21:59:31 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

OldSchoolMW — Fri, 14 Jan 2022 22:24:18 GMT

Just want to know why I can't get Dolby Surround out of my AVR when my Chromecast with Google Tv dongle is plugged into my TV and my AVR is also plugged into my TV. My setup is this...both my Chromecast with Google Tv and my AVR are plugged into my TV. When try to output my sound from Google TV through my AVR it is in 2 channel only. None of these responses have helped me to get surround sound from Google Tv through my home theater system.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Marco — Sat, 15 Jan 2022 08:56:48 GMT

because Google doesn't want to admit the mistake and fix it! unfortunately that is the truth. this problem has existed for over 1 year. I didn't feel like it anymore and switched to Apple.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

OldSchoolMW — Sat, 15 Jan 2022 10:50:09 GMT

Also, my Firestick does not have this issue. I am able to watch content from my Firestick in all the Dolby surround formats, including Atmos.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Christiaan2003 — Sat, 15 Jan 2022 23:27:19 GMT

Same issues here.

I have a google tv chromecast. Installed various apps on this such as Spotify, Netflix, YouTube. both in settings in the Chromecast everything is set to surround but only 2.1 sound comes out. when you search for audio sources in the Netflix app only 2.0 available. if you play the same content (Netflix, Spotify, YouTube) to another media player or direct on the TV app itself, 5.1 is available.

My setup: Harman Kardon Surround 5.1 it supports HDCP 2.2 but only gets it from the Google TV Chromecast not forwarded.

Please google fix this issue

If needed i can make a video to show the malfunction.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

tangmonster — Thu, 20 Jan 2022 09:28:31 GMT

I have been searching the internet all over I have a harman kardon AVR 460 processor that supports DD+. with my previous media player (xiaomi mi box) 5.1 worked flawlessly with netflix and all other surround modes worked when using plex etc. when i swapped for a chromecast with google TV i cannot get surround working , it is simply quiet. I have to set it back to not output surround.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Kleis — Fri, 25 Mar 2022 02:47:01 GMT

Netflix and Amazon all provided Dolby Digital 5.1 but only if you use it through the TV's or DVD's built in apps. So the limitation is the Google Chromecast device. I watch majority of the Netflix and Amazon in true Dolby Digital 5.1 by using my TV's Netflix and Amazon app. Heard Google TV device will process 5.1 and soon ATMOS if you hard wire the Ethernet to Google TV with the Ethernet adapter plug. Tried it but so far not successful.

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Marco — Fri, 25 Mar 2022 05:27:30 GMT

I now have an Apple TV and would recommend it to anyone. DD 5.1 works fine, FPS adjustment, multitasking, everything runs much smoother, some apps have more functions (multiwindow with 4 streams at the same time with DAZN)... I'm annoyed that I stayed with the Chromecast for so long

Re: How to activate Dolby 5.1 in Netflix, when Chromecast with Google TV is connected to a beamer?

Rich24 — Wed, 30 Mar 2022 06:25:38 GMT

I still have this problem with my CCwGTV and passthrough TV to DD receiver. Really wish Google would fix this.