topic Chromecast with Google TV 4k app installing pending in Streaming

Chromecast with Google TV 4k app installing pending

Gunnard — Sat, 21 Jan 2023 15:41:13 GMT

Hi, i have a new Chromecast With Google TV 4k, and can't install apps, when trying it shows pending... then after a long time a message that it can not be installed, I've tried to restart, restore to factory configuration, and nothing seems to work, please what chan I do.

Re: Chromecast with Google TV 4k app installing pending

JenniferV — Tue, 24 Jan 2023 22:21:41 GMT

Hello Gunnard,

Thanks for reaching out and for being a step ahead of us. Please reboot your Wi-Fi router and plug in the Chromecast with Google TV (4K) on a different HDMI port on your TV. You can also try to connect your Chromecast with Google TV (4K) to a mobile hotspot so we can isolate the issue.

Regards,

Jennifer

Re: Chromecast with Google TV 4k app installing pending

Princesss — Sat, 28 Jan 2023 00:58:31 GMT

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Chromecast with Google TV 4k app installing pending

Gunnard — Sat, 28 Jan 2023 23:32:40 GMT

Hi, thank, the solution proposed did not work.

Re: Chromecast with Google TV 4k app installing pending

JenniferV — Sun, 29 Jan 2023 23:26:42 GMT

Hello Gunnard,

Yikes! We'd like to dig deeper into this. Could you fill out this form and let me know once you're done.

Thanks for lending a hand here, Princess.

Regards,

Jennifer

Re: Chromecast with Google TV 4k app installing pending

JenniferV — Wed, 01 Feb 2023 23:30:18 GMT

Hi there,

It's me again. We haven't received your form — were you able to fill it out?

Thanks,

Jennifer

Re: Chromecast with Google TV 4k app installing pending

Muddi — Sun, 05 Feb 2023 06:08:04 GMT

Hey Gunnard,

We got your form — we'd suggest keeping track of your inbox as our team will be emailing you soon for more details. Also, please be advised that this thread will be locked after 24 hours.

Cheers,

Muddi