topic Re: Chromecast TV stop working in Streaming

Chromecast TV stop working

Morro — Tue, 17 Jan 2023 02:03:47 GMT

I saw an article about this issue, I already tried all the answers provided, I have two chromecast and one of them stop working and was just spinning, I change de HDMI port, I change the TV, I change the power cable, button don’t change the color there is no way to me that I can hard reset this.
This already have more than a month that happened

Re: Chromecast TV stop working

Jimmy_J — Tue, 17 Jan 2023 21:02:24 GMT

i would get a firestick. they work much better and have WAY more functionality. google products simply do not last and they don't stand behind their products.

Re: Chromecast TV stop working

JenniferV — Sun, 22 Jan 2023 23:56:30 GMT

Hey there,

Welcome to the Chromecast Community forum!

Morro, thanks for taking some steps beforehand and for providing detailed information about your issue — it's a big help! To cover all the bases, could you please reboot your Chromecast and Wi-Fi router? Also, please do another factory reset on your Chromecast and test. Here's a guide: How to factory reset your Chromecast.

Jimmy_J, we appreciate you sharing your thoughts about us. Rest assured that we'll take note of it — we'll ensure that we'll learn from this as we continually improve our products and services.

Best,

Jennifer

Re: Chromecast TV stop working

JenniferV — Wed, 25 Jan 2023 23:59:42 GMT

Hello there,

How's it going? Did the steps help?

Thanks,

Jennifer

Re: Chromecast TV stop working

JenniferV — Thu, 26 Jan 2023 22:57:27 GMT

Hi there,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer