topic Re: Chromecast started to cast in wrong aspect ratio in Streaming

Chromecast started to cast in wrong aspect ratio

AHellNo — Mon, 16 Jan 2023 17:51:01 GMT

Hello,

I've has chromecast for years and it has worked perfectly well until yesterday when it started to cast in the wrong aspect ratio to the TV. Instead of 16:9 the picture now looks like it is compressed to fit 21:9 and is utterly unwatchable.

I have not messed with any settings in the TV or chromecast and it does not matter from where I cast, PC, phone, in apps or from chrome.

What could cause this issue?

Re: Chromecast started to cast in wrong aspect ratio

JenniferV — Sun, 22 Jan 2023 23:00:27 GMT

Hello AHellNo,

Thanks for reaching out. What type of Chromecast device do you have? If you have a Chromecast with Google TV, could you please check the aspect ratio set in the Display and Sound settings? Also, reboot your Chromecast and plug it in on a different HDMI port on your TV.

If the issue persists, plug it into a different TV screen if one is available so we can isolate the issue.

Regards,

Jennifer

Re: Chromecast started to cast in wrong aspect ratio

JenniferV — Wed, 25 Jan 2023 23:06:37 GMT

Hey there,

How's it going? Did the steps help?

Thanks,

Jennifer

Re: Chromecast started to cast in wrong aspect ratio

JenniferV — Thu, 26 Jan 2023 22:47:36 GMT

Hi AHellNo,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer