topic Re: Chromecast 1st in Streaming

Chromecast 1st

Babette — Thu, 19 Jan 2023 04:02:11 GMT

Hi all! It's finally my turn, I'm stumped and a bit upset, hours I have been trying to get this to set up. Everything was working fine then Chromecast out of the blue stays solid white, will not connect to home app, won't cast, I have done it all, reboot, check permissions, unplug modem/router reboot android phone uninstall reinstall. It just plane old stopped for no known reason. Anyone else in my position? I could sure use some serious help. I just paid for Google TV and everything stops working. Guess I'll be cancelling again.

Re: Chromecast 1st

Babette — Thu, 19 Jan 2023 04:03:02 GMT

Bump it up

Re: Chromecast 1st

JenniferV — Mon, 23 Jan 2023 16:43:08 GMT

Hi Babette,

Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast 1st Gen. Please perform a factory reset on your device, then set it up using the Google Home app.

Let me know how it goes.

Best,

Jennifer

Re: Chromecast 1st

JenniferV — Thu, 26 Jan 2023 16:49:10 GMT

Hello there,

It's me again. How's it going? Did you manage to get your device working?

Thanks,

Jennifer

Re: Chromecast 1st

JenniferV — Mon, 30 Jan 2023 16:39:05 GMT

Hey Babette,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer