topic Re: Need to factory reset device in Streaming

Need to factory reset device

Mister1114 — Sat, 21 Jan 2023 20:21:00 GMT

Just bought a chromecast and it says reconnect me but I don’t have the previous persons info to reset device. What do I do?

Re: Need to factory reset device

RXShorty — Mon, 23 Jan 2023 00:41:36 GMT

Hi @Mister1114

Check out THIS page to get information about factory resetting your Chromecast. 😊

Re: Need to factory reset device

JenniferV — Thu, 26 Jan 2023 16:58:54 GMT

Hello there,

Thanks for the help here, RXShorty.

Mister1114, we hope that helps but, if you're still having trouble with your device, could you please tell us the exact "reconnect me" message you're getting? What type of Chromecast device do you have?

Regards,

Jennifer

Re: Need to factory reset device

JenniferV — Sun, 29 Jan 2023 17:04:40 GMT

Hi Mister1114,

How's it going? do you still need help?

Thanks,

Jennifer

Re: Need to factory reset device

JenniferV — Mon, 30 Jan 2023 17:12:43 GMT

Hey Mister1114,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer