topic Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve? in Streaming

Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

keithprime — Sat, 28 Jan 2023 04:13:51 GMT

Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

We use chromecast to cast our screen to the projector in the meeting room. After using the cast function, the browser(chrome, edge) are auto reconnecting to this cast device. We have 2 meeting room, It'll be the big bugs for us.

Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

JenniferV — Wed, 01 Feb 2023 23:10:19 GMT

Hi keithprime,

Thanks for reaching out. Let's check this further.

Quick questions: what type of Chromecast devices do you have? When did the issue start? Could you try to restart your Chromecast, projector, and Wi-Fi router. Resetting your Chromecast might also help.

Regards,

Jennifer

Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

keithprime — Thu, 02 Feb 2023 10:33:45 GMT

Oops, I think, it might browser's cast function cache. How can I clear that ?

Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

keithprime — Thu, 02 Feb 2023 10:33:56 GMT

Oops, I think, it might browser's cast function cache. How can I clear that ?

Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

JenniferV — Thu, 02 Feb 2023 17:15:07 GMT

Hello there,

You can clear your browser cache instead. Check the steps below:

On your computer, open Chrome.
At the top right, click More.
Click More tools. Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

Thanks,

Jennifer

Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

JenniferV — Sun, 05 Feb 2023 17:32:30 GMT

Hey keithprime,

It's me again. How's it going? Did you manage to get your device working?

Best,

Jennifer

Re: Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

JenniferV — Mon, 06 Feb 2023 17:41:20 GMT

Hi keithprime,

I haven't heard from you in a while so I'll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer