topic Re: Chromecast shows Resolution and FPS in the bottom right corner in Streaming

Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Sun, 25 Sep 2022 07:22:01 GMT

Chromecast shows Resolution and FPS in the bottom right corner

Ever since I installed Windows 11 update 2 days ago, anything I cast from my PC through Chromecast displays screen resolution and a rolling time clock at the bottom right of the screen.

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Mon, 03 Oct 2022 20:27:24 GMT

Hey there hilfordjames,

Welcome to the Chromecast Community Forum! After doing some research online, it looks like this is something Windows itself is doing with something called Windows Insider. Users online have reported that after upgrading to Windows 11 using the Beta build, this started to appear. They also said to remove it, they had to downgrade to the normal Windows 11 build.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Mon, 03 Oct 2022 21:13:46 GMT

Thanks for doing some research on this, the only problem is that I'm not actually subscribed or part of the Windows Insider scheme

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Tue, 04 Oct 2022 17:22:26 GMT

Hiya hilfordjames,

No problem, if you don't mind, would you be able to post a screenshot or a picture of the resolution and showing? Also, if you have your Chrome browser creating debug logs, go ahead and disable that as well.

Best regards,

Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Tue, 04 Oct 2022 20:10:22 GMT

I don't have any chrome debugging on as far as I'm aware

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Tue, 04 Oct 2022 20:39:19 GMT

Hey there hilfordjames,

That is strange, for sure. If you don't mind, would you be able to cast from Google Canary to see if that display is still present?

I look forward to your response!

Best regards,

Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Tue, 04 Oct 2022 20:55:08 GMT

with Canary - still has annoying numbers

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Tue, 04 Oct 2022 21:06:06 GMT

Hi there hilfordjames,

In this scenario, it may be best to talk with Chromecast Support, as they have more tools to help look into this. If you have the time, would you be able to fill out this form to have them get a hold of you?

Best regards,

Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Tue, 04 Oct 2022 21:16:57 GMT

Sure I'll do that now

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Tue, 04 Oct 2022 21:23:36 GMT

Hopefully someone can resolve this issue, it definitely started with the last windows update, but for some reason pathetic windows had turned off the system restore by itself so now my only option is full system restore

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Tue, 04 Oct 2022 21:39:22 GMT

Hey there hilfordjames,

Awesome, thank you for filling that out! You should have someone from Chromecast Support reach out to you shortly. Unless you had any more questions for us here on the forum, I'll go ahead and lock this thread in 24 hours.

Best regards,

Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Tue, 04 Oct 2022 22:13:34 GMT

Can you not lock it until a solution is found please

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Tue, 04 Oct 2022 22:26:04 GMT

Hey there hilfordjames,

No problem, if Chromecast Support helps you find a solution, please feel free to post it here.

Best regards,
Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Thu, 06 Oct 2022 22:43:52 GMT

I've not heard anything back from Chromecast at all

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Thu, 06 Oct 2022 22:49:11 GMT

Hey there hilfordjames,

No problem at all, I'll bump the case, so they get a hold of you. Rest assured, I won't lock this thread until they do.

Best regards,

Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Fri, 07 Oct 2022 07:28:44 GMT

Just an FYI - I've just done a fresh install of Windows 11 Pro and the problem still exists

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Fri, 07 Oct 2022 16:26:24 GMT

Hey there hilfordjames,

I'll keep that in mind for future troubleshooting. If you don't mind, when Chromecast Support helps resolve this issue, would you mind coming back with the solution?

Best regards,

Jeran

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Fri, 07 Oct 2022 21:03:08 GMT

Yes absolutely

Re: Chromecast shows Resolution and FPS in the bottom right corner

hilfordjames — Wed, 12 Oct 2022 21:32:51 GMT

Chrome has not managed to get a handle on this problem yet, but in the meantime here are more people having the same issue

https://www.reddit.com/r/Chromecast/comments/bta8d8/chromecast_shows_resolution_and_fps_in_the_bottom/

Re: Chromecast shows Resolution and FPS in the bottom right corner

Jeran — Thu, 13 Oct 2022 16:52:02 GMT

Hey there hilfordjames,

It's interesting that the thread is 3 years old, the problem must be very uncommon. I don't suppose you've already tried the troubleshooting they tried in that post already?

Best regards
Jeran