topic Re: local channels in Streaming

local channels

Runningr — Thu, 26 Jan 2023 18:48:31 GMT

YOUTUBETV. Home location is displayed correctly. The app changes to another city 4 hours away. I selected update on the location, and changed it to correct location. When the app is opened, it opens in the wrong location, showing that is the current viewing setting.

How can I update, then save the correct location. My home location and my viewing location should be the same.

Re: local channels

JenniferV — Sun, 05 Feb 2023 19:27:35 GMT

Hello Runningr,

Thanks for reaching out. Let's check this further.

A few questions: do you have a Chromecast device? If yes, what type of Chromecast do you have? When did the issue start? Is this only happening with the YouTube TV app or across all apps? Please reinstall the YouTube TV app and check the location set up on the Google Home app, Google Maps, your mobile device (if you're using this for casting). Also, make sure the location permission is enabled in your mobile device.

Best,

Jennifer

Re: local channels

Jeran — Fri, 03 Feb 2023 18:31:38 GMT

Hey there Runningr,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Thank you for helping out on this thread, Jennifer!

Best regards,
Jeran

Re: local channels

JenniferV — Sun, 05 Feb 2023 19:26:56 GMT

Hi Runningr,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand, Jeran.

Best,

Jennifer