topic Re: Bad video quality casting youtube app on andriod to chromecast on TV in Streaming

Bad video quality casting youtube app on andriod to chromecast on TV

Anomaly — Sat, 29 Jan 2022 04:31:36 GMT

The video quality is bad and constantly changing when i cast YouTube from the app on my phone to Chromecast plugged into my tv. This problem only happens with the content, not the adverts. The content quality is like looking through victorian era glass, on a foggy day. But the Ads are so crisp and clear, it hurts my eyes after trying to make out whats happening in the content im trying to watch.

What up with that? So i can be shown a clear picture but somehow im not? Really aggravating.

I have the youtube app set to highest quality on wifi and mobile data. Chrome cast doesn't allow me to do the same just weather i want 50hz or 60hz. My wifi connection is strong and around ############ down 40 up. The TV is fully capable of 1080p HD at 60hz and settings are locked to 60hz but doesnt effect quality when i swap between different resolutions.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

djtetei — Sat, 29 Jan 2022 20:35:26 GMT

Change YouTube application settings to use the highest quality available instead of auto.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Anomaly — Sun, 30 Jan 2022 03:53:37 GMT

Please read my whole post before replying.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Jeran — Thu, 03 Mar 2022 17:03:44 GMT

Hey there Anomaly,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that YouTube quality issue? If not, I'd be happy to help out, as I know I'd also be annoyed if the advertisements looked great, but the video itself did not. Let me just ask you some questions about what's happening:

When did this issue start happening?
Does this issue occur when casting YouTube from another device, such as a computer or tablet?
Is the Google Home and YouTube app up-to-date?
Have you tried clearing out YouTube's cached data, or even uninstalled and reinstalled the app?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Anomaly — Fri, 04 Mar 2022 11:46:08 GMT

Hi Jeran unfortunately I was not able to fix the issue and its not just YouTube, its any streaming app.

The problem started happening around 6-8 months ago.
Casting any streaming app on any device has no effect, still bad quality and even disconnects often. (With solid wifi connection)
Youtube, netflix, etc and Home apps are up-to-date
I did clear all the cached data I could find
Ive rebooted and factory reset phone and chromecast
factory reset and tested Internet connection
Tried different TVs
Took my chromecast to a friend and used their TVs

Nothing has worked, one thing to note is I plugged my room mates newer chromecast into my TV and it had no problems. Mine is a few years old now so maybe its done its dash and the little pixies in my chromecast have run out of magic? Can i somehow buy more pixies to put in there?

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Seal — Sat, 09 Apr 2022 22:24:21 GMT

I have exactly the same problem with my Chromecast 1st gen. Screensavers and ads are crystal clear, but 1080p videos from the YouTube Android app are of very poor quality. Therefore, it doesn't seem to be a hardware issue. It's impossible to select the video quality for casting in the YouTube Android app. I hope this is not a Google trick to push for newer Chromecasts.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Niiilss — Tue, 19 Apr 2022 20:59:01 GMT

Well I got the same problem on both my old and my new Chromecast. I hate when you can't set the quality in the app. So it is auto on default. Flipping up and down in quality all the time. I got good stable internet 250/250 fiber. A good gaming rauter from Asus about 4m from my bedroom TV. And everything in up to date. But I seem to always had this problem and it suck that they can't fix it... 🤨

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Nyx85 — Sun, 05 Jun 2022 01:41:18 GMT

Same problem here: YouTube and surveillance cameras (Tapo) are displayed in awful quality.

Any suggestions or solutions on the issue?

Thanks!

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Seal — Mon, 06 Jun 2022 13:36:01 GMT

Ah, OK - you just saved me some money on the new model. Thanks! My fibre broadband isn't as fast as yours but I believe 100 Mbps is sufficient for 1080p streaming. My router is around 4 m from the TV, too. This problem is indeed disappointing.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Seal — Mon, 06 Jun 2022 13:37:36 GMT

Not exactly a solution, but I found switching to another video and back sometimes worked (whereas fast-forward and rewind on the same video didn't). This could be hit or miss, though.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Wesleyhale27 — Mon, 11 Jul 2022 01:30:38 GMT

I have the same issue and have had it for about 2 years now. I currently consistently have 800mbps plus both up and down, but it seems YouTube consistently chooses the lowest quality when casting, even though I have it set to highest quality in the YouTube app.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Seal — Mon, 11 Jul 2022 12:07:18 GMT

OK, so it's not an isolated issue. Could the product team please have a look at these reports? Really disappointing!☹️

Re: Bad video quality casting youtube app on andriod to chromecast on TV

CHIMICHANGA — Tue, 19 Jul 2022 20:11:28 GMT

Same issues here.

For Youtube there is a manual workaround but connected with horrible user experience.

1. Disconnect the stream completely.

2. Start watching the video on your phone.

3. Open quality settings of the video and change to 1080 manually.

4. Start the chromecast stream of the video again.

You should have 1080 but you need to do this with every new video since it will put down the quality again...

Dear Google Support, the above mentioned workaround is no solution, maybe you share your knowledge with us after 6 months?

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Physics131 — Wed, 20 Jul 2022 22:23:58 GMT

Having very similar issues on a Chromecast ultra, connected via Ethernet (through the USB plug), on a 1200 down/40 up (Mbps) internet connection. About 40% of the time, it defaults to playing content at 480p, which looks like hot garbage on a 4k 65 inch TV. Please Google team, please, for the love of all that is holy, just allow us to manually set the preferred quality in the Chromecast settings. Please, I'm begging you, these issues ruin the user experience on an otherwise fantastic little device.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

TBra — Sun, 24 Jul 2022 00:41:55 GMT

Same issue for me with the Chromecast Gen 3. Video quality is terrible and the only way to improve it seems to be to disconnect from the TV, manually set the quality on the phone and reconnect. It's been an issue for years now and the fact that it hasn't been fixed is really disappointing.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Physics131 — Mon, 25 Jul 2022 14:28:30 GMT

Honestly I don't think selecting the quality on my phone makes a difference; it seems to just be stopping/starting casting that makes the chromecast "realize" that it can stream in higher quality.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Andy922 — Wed, 27 Jul 2022 12:25:01 GMT

This helped, it's a stop gap solution until Google bother to fix it on their side. I disconnected and reconnected for each new video, otherwise it will just revert to a lower quality automatically.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Felipa — Fri, 29 Jul 2022 00:05:52 GMT

I have the same issue here, with meu Chromecast gen 3, using that workaround mentioned. It's sad to know that even wi-fi the ethernet adapter or a newer model didn't helped.

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Physics131 — Fri, 29 Jul 2022 00:07:30 GMT

Yep, you'd think that one of the largest corporations in the world could do something about this...

Re: Bad video quality casting youtube app on andriod to chromecast on TV

Seal — Fri, 29 Jul 2022 09:42:50 GMT

More disappintingly, it seems that nobody from the product team is monitoring this forum - the original post is 6 months old now but it's still only users complaining and no Googler following up.