topic Re: New Chromecast HD has low power message even when plugged into AC (into the wall) in Streaming

New Chromecast HD has low power message even when plugged into AC (into the wall)

dan10583 — Fri, 10 Feb 2023 19:29:23 GMT

Subject says it all.

Re: New Chromecast HD has low power message even when plugged into AC (into the wall)

Byteguy — Fri, 10 Feb 2023 19:38:54 GMT

It sounds like you may have a defective unit.

Try the standard stuff (you may have already done this). It's a regular USB-C cable and power-block. If you have them, try different cables and blocks. It may be that the cable is bad.

And, of course, never plug into the USB port on the TV. Most TVs just don't push enough power through those ports because they are designed for data-sticks and not tiny computers.

If you just got the unit, you should be able to return it to the store.

Otherwise, here is warranty information:

https://support.google.com/product-documentation/troubleshooter/3070579

Re: New Chromecast HD has low power message even when plugged into AC (into the wall)

Jeran — Wed, 15 Feb 2023 18:23:37 GMT

Thank you for helping out on this thread, Byteguy!

Hey there dan10583,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: New Chromecast HD has low power message even when plugged into AC (into the wall)

Azarco — Sun, 19 Feb 2023 18:15:45 GMT

Hello there,

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Thanks,
Alex

Re: New Chromecast HD has low power message even when plugged into AC (into the wall)

Azarco — Mon, 20 Feb 2023 18:58:50 GMT

Hi dan10583,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,

Alex