topic Re: Chromecast seems stuck in Streaming

Chromecast seems stuck

Cassidy861 — Thu, 09 Feb 2023 03:48:18 GMT

I've just moved into a new flat and setting up my chromecast I had at my last place. When trying to set it up it says it can't connect to the wifi because it was originally set up by someone else (it wasnt) so I need to factory reset it. But I can't go into the devices settings to factory reset it when it's not connected as a device to my google home app. I'm very lost on what to do, help 😔

Re: Chromecast seems stuck

JenniferV — Mon, 13 Feb 2023 18:40:04 GMT

Hi Cassidy861,

Thanks for reaching out and I'm sorry to hear about that. Your Chromecast can only remember one Wi-Fi network at a time. If you changed your Wi-Fi network and your device isn't currently connected to a Wi-Fi network, perform a factory reset on the physical device. Here's a guide: How to factory reset your Chromecast.

Best,

Jennifer

Re: Chromecast seems stuck

JenniferV — Thu, 16 Feb 2023 18:44:41 GMT

Hello there,

It's me again. I want to check if you still have questions and concerns. Feel free to let me now if you do.

Thanks,

Jennifer

Re: Chromecast seems stuck

Princesss — Fri, 17 Feb 2023 22:37:45 GMT

Hi Cassidy861,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Chromecast devices and we'd be glad to assist you further.

Best,

Princess