topic Re: Chromecast turning off/changing inputs in Streaming

Chromecast turning off/changing inputs

Snugz — Mon, 13 Feb 2023 05:26:18 GMT

Like the title States my Chromecast is randomly turning off and/or switching input channels. I have tried a factory reset and that didn't do anything any advice would be helpful.

PS. The input changing usually happens after it has switched off

Re: Chromecast turning off/changing inputs

JillG — Tue, 14 Feb 2023 16:46:33 GMT

Hi Snugz,

Not sure which Chromecast you are using but try a different HDMI input on your TV. Power the Chromecast with the wall outlet if you are not already.

Re: Chromecast turning off/changing inputs

Muddi — Sun, 19 Feb 2023 08:41:11 GMT

Hey Snugz,

I hope we were able to answer your question with the info provided by @JillG. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

Cheers,

Muddi

Re: Chromecast turning off/changing inputs

Muddi — Wed, 22 Feb 2023 09:43:56 GMT

Hi there,

I just wanted to check if you have additional concerns or questions about your device. Let us know by updating the thread, and the Community will be happy to lend a hand.

Cheers,

Muddi

Re: Chromecast turning off/changing inputs

JenniferV — Thu, 23 Feb 2023 15:54:33 GMT

Hello Snugz,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for the help here, JillG and Muddi!

Regards,

Jennifer

Re: Chromecast turning off/changing inputs

Snugz — Thu, 23 Feb 2023 22:35:16 GMT

I've done this, but no luck.

Re: Chromecast turning off/changing inputs

Snugz — Thu, 23 Feb 2023 22:37:35 GMT

Extra info, it almost feels like as if it were someone else controlling a chromecast. Like if they were turning theirs on (and ours off) and switching inputs. I am wondering if it is possible for a neighbour to have one that would interfere with ours.

Re: Chromecast turning off/changing inputs

JenniferV — Mon, 27 Feb 2023 00:08:02 GMT

Hi Snugz,

I'm sorry for the late response. Could you tell us the type of Chromecast device that you have? As long as your neighbor is not connected to the same Wi-Fi network as your Chromecast, they should not be able to control your Chromecast device.

Please reboot your Chromecast. Plugging it into a different TV screen if one is available might also help.

Thanks,

Jennifer

Re: Chromecast turning off/changing inputs

Muddi — Thu, 02 Mar 2023 06:09:10 GMT

Hi Snugz,

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.

Cheers,

Muddi

Re: Chromecast turning off/changing inputs

Jeran — Fri, 03 Mar 2023 17:03:57 GMT

Thanks for the help, everyone!

Hey Snugz,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran