topic Re: Chromecast Audio on Nest (Hub) in Streaming

Chromecast Audio on Nest (Hub)

hopsing — Mon, 30 Jan 2023 11:32:24 GMT

Hi Community,

I just read that with the current Chromecast with Google TV (HD) it should be possible to output the sound to a Google Nest. Or am I wrong?

I have a chromecast on my computer monitor without any speakers and I wanted to hear the sound of this chromecast on my Nest (Hub) right beside my monitor. Is this possible or not? can't find any setting in the chromecast setting, as well not in the Google Home App...

can't find any instruction for that...

Please help! Thanks!

Re: Chromecast Audio on Nest (Hub)

hopsing — Mon, 30 Jan 2023 12:42:52 GMT

In addition, when playing video or audio on Chromecast and going into the Home app, clicking on Media (on German Medien, so I think, Media should be the right translation) there is no possibility to "transfer" the audio to another device. For example when playing media on the Nest Hub, then I got some choices to transfer the audio to.

Re: Chromecast Audio on Nest (Hub)

JenniferV — Thu, 02 Feb 2023 23:11:18 GMT

Hi hopsing.

Thanks for reaching out. You can move music, podcasts, radio and YouTube videos currently streaming from your Google Nest or Home speaker or display, or Chromecast device to another Nest speaker, speaker group, display, or Chromecast-connected device however, please take note that we can't separate the video and audio.

You can check this support website article to learn more about moving media from one cast device to another.

Regards,

Jennifer

Re: Chromecast Audio on Nest (Hub)

hopsing — Fri, 03 Feb 2023 06:49:38 GMT

Hi JenniferV,

thanks for the answer, but this is exactly what is not working.

this is how it looks when streaming with Nest Hub:

And with the chromecast:

Re: Chromecast Audio on Nest (Hub)

JenniferV — Wed, 08 Feb 2023 21:49:04 GMT

Hello there,

Thanks for sharing a screenshot of the issue. To confirm, when you moved the media from the Nest Hub using the Google Home app, is the video not showing up on your TV?

Regards,

Jennifer

Re: Chromecast Audio on Nest (Hub)

hopsing — Fri, 10 Feb 2023 07:55:24 GMT

Hi Jennifer,
Sure, this direction works, as described.
Move from Nest Hub to Chromecast works, only vice versa (from Chromecast to Nest) does not.

cheers

Re: Chromecast Audio on Nest (Hub)

JenniferV — Sun, 12 Feb 2023 17:57:54 GMT

Hi hopsing,

Got it. Could you please reboot your devices and try again? If the issue persists, please perform a factory reset on your devices.

Thanks,

Jennifer

Re: Chromecast Audio on Nest (Hub)

hopsing — Mon, 13 Feb 2023 08:13:56 GMT

Hi Jennifer,

tried it already, reboot as a well as factory reset...
nothing results in success...

Re: Chromecast Audio on Nest (Hub)

JenniferV — Thu, 23 Feb 2023 23:56:53 GMT

Hey there,

Yikes! We'd like to dig deeper into this. Could you fill out this form and let me know once you're done?

Also, please send feedback about this via Google TV. Here's how.

Thanks,

Jennifer

Re: Chromecast Audio on Nest (Hub)

hopsing — Fri, 24 Feb 2023 07:20:33 GMT

Thank you, @JenniferV , so I did.
Form is sent.
Also send the feedback once again, I already did it some weeks before 😉

thank you very much for your help and efforts, I appriciate this!

Re: Chromecast Audio on Nest (Hub)

Princesss — Sat, 25 Feb 2023 00:55:30 GMT

Hi hopsing,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon.

Best,

Princess

Re: Chromecast Audio on Nest (Hub)

hopsing — Sat, 25 Feb 2023 06:47:34 GMT

Thanks! I'll keep you informed

Re: Chromecast Audio on Nest (Hub)

Princesss — Tue, 28 Feb 2023 23:50:16 GMT

Hi hopsing,

Thanks! We'll keep this thread open until you are assisted via email.

Best,

Princess

Re: Chromecast Audio on Nest (Hub)

Markb31936 — Sun, 05 Mar 2023 19:55:09 GMT

I have also struggled with this same issue. I am watching various shows on my Chromecast HD (Netflix, Britbox, Paramount+, etc). I want to cast the audio to some of my Google and Nest Minis.

I have tried whatever self help I could Google but to no avail. I can start music on a speaker then select other speakers and my Chromecast and all will play.

I just want to be able listen to my shows if I go to a different room.

I shall follow this thread to see what resolution is presented.

Thanks

Mark

Re: Chromecast Audio on Nest (Hub)

Jeran — Thu, 09 Mar 2023 18:08:05 GMT

Thank you for helping out on this thread, Jennifer and Princess!

Hey there hopsing,

I'm just checking up on this thread; were you able to figure out the issue with the help of Chromecast Support?

Best regards,
Jeran

Re: Chromecast Audio on Nest (Hub)

hopsing — Thu, 09 Mar 2023 18:51:36 GMT

Hi Jeran,

did not receive any support from them so far 🤷

When I get info, I'll share with you guys....

Re: Chromecast Audio on Nest (Hub)

Jeran — Thu, 09 Mar 2023 22:41:43 GMT

Hey there hopsing,

Goodness, that's no good to hear. I'll bump the case to make sure someone reaches out to you. I appreciate your patience with this!

Best regards,

Jeran

Re: Chromecast Audio on Nest (Hub)

Jeran — Wed, 29 Mar 2023 15:19:09 GMT

Hey hopsing,

I'm just checking up on this thread again, and I appreciate your patience! Have you been in contact with Chromecast support regarding this Chromecast Audio issue yet?

Best regards,
Jeran

Re: Chromecast Audio on Nest (Hub)

hopsing — Wed, 29 Mar 2023 15:53:22 GMT

Hi Jeran,

yes, 2-3 times we wrote and I provided more info.

the last contact was last Friday, once again I should give feedback via the feedback button in the Google Home App..

So still open and not solved... 😞

Re: Chromecast Audio on Nest (Hub)

Jeran — Wed, 29 Mar 2023 16:35:28 GMT

Hiya hopsing,

Goodness, this has been quite the issue. It looks like you may have stumbled upon a bug, and the feedback you've submitted should help the Chromecast Engineering team look into this. In the meantime, did you want me to leave this thread open for any updates?

I look forward to hearing back from you.

Best regards,

Jeran