topic Re: Regarding wifi router issue with chromecast 4k in Streaming

Regarding wifi router issue with chromecast 4k

ranjanbawaa — Mon, 20 Feb 2023 02:35:58 GMT

Hello I recently bought Google Chromecast 4k and as soon i was using it my router is restarting automatically it didn’t happened before. Please help

Re: Regarding wifi router issue with chromecast 4k

JenniferV — Sun, 26 Feb 2023 22:35:00 GMT

Hi ranjanbawaa,

Thanks for reaching out to the Chromecast Community forum! Let's sort this out.

A few questions: what's the make and model of your router? How far is your Chromecast with Google TV (4K) to your router? How many devices are connected to your router? Please reboot your Chromecast with Google TV (4K) and Wi-Fi router. If there are multiple devices connected to your router, please disconnect one of the devices then, observe the behavior. Resetting your router and Chromecast with Google TV (4K) might also help.

Regards,

Jennifer

Re: Regarding wifi router issue with chromecast 4k

Azarco — Wed, 01 Mar 2023 22:45:36 GMT

Hey there,

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Best,

Alex

Re: Regarding wifi router issue with chromecast 4k

Azarco — Thu, 02 Mar 2023 22:57:51 GMT

Hello ranjanbawaa,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex