topic Re: I keep having to pair the remote. in Streaming

I keep having to pair the remote.

patricknola — Wed, 01 Mar 2023 03:08:24 GMT

I'm ready to throw this whole set up in the garbage. The remote keeps having to be paired with the chromecast and tv.

Re: I keep having to pair the remote.

Jeran — Thu, 09 Mar 2023 17:49:34 GMT

Hey there patricknola,

I apologize for the late response and thank you for being patient. Were you able to fix that disconnect issue? If not, I'd be happy to help out. Let me just ask you some questions about what's happening:

When did this issue start happening?
What state is the LED light on the remote in when the remote disconnects?
What troubleshooting steps have you already tried?

If you haven't tried it already, go ahead and replace the batteries in the remote. If the problem persists, factory reset the remote. I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: I keep having to pair the remote.

Muddi — Mon, 13 Mar 2023 04:26:59 GMT

Hey folks,

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.

Cheers,

Muddi

Re: I keep having to pair the remote.

Muddi — Tue, 14 Mar 2023 04:44:30 GMT

Hey everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi