topic Re: Chromecast Ultra Unavailable on Android Devices in Streaming

Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Tue, 02 Nov 2021 22:58:56 GMT

Hello there!

I have a Chromecast Ultra and yesterday it just disappeared from all the Apps on mine and my wife's Android phones (Samsung S20 FEs). No longer appears on the iPad either. All devices on the same wifi network. I restarted all devices and still no luck.

I have a google nest hub and that can see the Chromecast and play videos no problem at all. So I ask Google to play a show on Netflix and it will work wonderfully, but I can no longer use any video streaming (Netflix, Prime Video, Disney+, etc.) on any of my phones/tablets. Spotify seems to be OK for music streaming through the Google home app, but not from the Spotify app.

Anyone else having an issue in the past couple days?

Thanks for any help!

Re: Chromecast Ultra Unavailable on Android Devices

djtetei — Wed, 03 Nov 2021 00:00:59 GMT

Have you tried to link those services (Prime, Disney, etc) in the Google Home application?

Re: Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Wed, 03 Nov 2021 00:32:44 GMT

Thanks for the reply. Apps that can be linked seem to be OK. However, I have some apps that cannot be linked (to my knowledge) and they stopped working. Worked fine on Sunday, no longer worked on Monday. That is the bigger issue.

Re: Chromecast Ultra Unavailable on Android Devices

djtetei — Wed, 03 Nov 2021 00:43:17 GMT

If anything changed in your phone applications or settings, from Sunday to Monday, it will be a good idea to restart your phone, to allow the "new" configuration to set in.

Re: Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Wed, 03 Nov 2021 00:44:02 GMT

Already tried that as well :(0..........

Re: Chromecast Ultra Unavailable on Android Devices

djtetei — Wed, 03 Nov 2021 00:57:02 GMT

Have you tried to clear cache and data for the applications in question? If not, do it, then check again if they list your Chromecast device.

Re: Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Wed, 03 Nov 2021 01:02:15 GMT

Yes. Tried all the recommended solutions except factory reset Chromecast. Would rather not do that as it working fine with my Google Nest and Google Home apps.

Re: Chromecast Ultra Unavailable on Android Devices

djtetei — Wed, 03 Nov 2021 01:20:41 GMT

It doesn't seem that Chromecast need a reset, although, cycling its WiFi setting off and then on, could have an effect.

Also, you can try to navigate on Chromecast system applications and clear cache and data for Chromecast built-in application, then restart.

Re: Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Wed, 03 Nov 2021 01:35:10 GMT

Cycling wifi does not seem to be working. Under the Google home app I select the device and "forget network"...but nothing happens.

I have no built in chromecast app as it is a stand alone chromecast ultra, not a chrome cast enabled TV.

Re: Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Wed, 03 Nov 2021 01:53:04 GMT

OK. Managed to get it back by power cycling modem, router and chromecast for 5mins. Not sure why it worked this time....I tried that before...

Re: Chromecast Ultra Unavailable on Android Devices

djtetei — Wed, 03 Nov 2021 03:28:59 GMT

It works because you have multiple chips inside the equipment that run their own software routine, and, sometimes they need to "unload" their tasks, so to speak.

Re: Chromecast Ultra Unavailable on Android Devices

stevewilkins7 — Wed, 03 Nov 2021 11:46:22 GMT

Thanks for all your suggestions.

Re: Chromecast Ultra Unavailable on Android Devices

djtetei — Wed, 03 Nov 2021 12:15:29 GMT

Don't mention it!

Stay safe!

Re: Chromecast Ultra Unavailable on Android Devices

Jeran — Wed, 03 Nov 2021 15:47:50 GMT

Hey there!

It looks like djtetei was able to help stevewilkins7 find the solution, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran