topic Re: Unauthorized Devices Cast on my Phone in Streaming

Unauthorized Devices Cast on my Phone

Ebw123 — Sat, 09 Oct 2021 15:19:56 GMT

My Google home is connected to devices (speakers) that aren't mine. I can see what music the person is listening to via Spotify and control it. Why do I have access to this? I get notifications every time this device is casting. I changed my wifi password but it appears to be a Chromecast issue. Anyone know how to fix this?

Re: Unauthorized Devices Cast on my Phone

Jeran — Wed, 20 Oct 2021 20:30:05 GMT

Hey there Ebw123,

I'm real sorry about the late response, thank you for your patience! Were you able to fix that device issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

When did this issue start happening?
Is your neighbor on your Wi-Fi network?
Are you able to remove the device from Google Home?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Unauthorized Devices Cast on my Phone

Jeran — Fri, 29 Oct 2021 16:30:04 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Unauthorized Devices Cast on my Phone

Ebw123 — Fri, 29 Oct 2021 16:38:43 GMT

Hi Jeran,

I haven't experienced the problem in the last two weeks, but no idea if it will happen again (it was happening at least once a week previously). I'd like to understand why an unidentified device notifying me that it's casting. I'd like to understand why "Nini's room speaker" is casting through my phone (I don't know who Nini is; my wifi is secure). I have the ability to stop her Spotify and view what she is listening to, but I can't secure the connection or remove that device.

Thoughts?

Re: Unauthorized Devices Cast on my Phone

Jeran — Fri, 29 Oct 2021 16:52:52 GMT

That's good to hear that you aren't seeing those notifications!

Just to be safe, I'd recommend that you check out this article on cast media control notifications. It explains that o get cast media control notifications, your mobile device or tablet must be on the same Wi-Fi network as your Chromecast, speaker or display. Also, you'll get a notification for all Chromecast and the speakers or displays that are on this same Wi-Fi network. The only reason you'd be seeing Nini's device is if they are sharing the Wi-Fi network. It may be worth going into your router or network settings to see if there are any unfamiliar devices connected to your network.

Best regards,

Jeran

Re: Unauthorized Devices Cast on my Phone

Jeran — Wed, 03 Nov 2021 16:38:25 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Unauthorized Devices Cast on my Phone

Jeran — Thu, 04 Nov 2021 16:39:12 GMT

Hey there!

We haven't heard back from Ebw123, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran