topic Re: Chromecast turning TV off every 30 minutes in Streaming

Chromecast turning TV off every 30 minutes

gmm6797 — Wed, 14 Dec 2022 13:59:23 GMT

I just installed this and configured it yesterday. Every 30 minutes, my Samsung TV is now getting turned off. The Chromecast is the only new change.
The Chromecast is installed into a Yamaha stereo.
I "forget" the options for the Chromecast remote to control the TV, but nothing has changed, still 30 minutes then the TV is off.
With Chromecast unplugged, no more problems.
Any guess what option or setting is turning the TV off even when the Chromecast is not in use, and I am just watching over the air HD TV with rabbit-ears?

Re: Chromecast turning TV off every 30 minutes

kiltguy2112 — Wed, 14 Dec 2022 17:23:10 GMT

Give this a look and see if it helps.

https://www.youtube.com/watch?v=Dery1Z9VE0w&t=45s

Re: Chromecast turning TV off every 30 minutes

Jeran — Wed, 21 Dec 2022 17:50:12 GMT

Thank you for helping out on this thread, kiltguy2112!

Hey there gmm6797,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Chromecast turning TV off every 30 minutes

JenniferV — Mon, 26 Dec 2022 23:35:00 GMT

Hi there,

Thanks for the help, kiltguy2112 and Jeran.

gmm6797, it's us again. We want to check if you still need help. Feel free to let us know if you do.

Regards,

Jennifer

Re: Chromecast turning TV off every 30 minutes

gmm6797 — Tue, 27 Dec 2022 00:37:05 GMT

Hi JenniferV,
Sorry for the delay, I did watch the video and checked my connectivity and HDMI versioning and my Receiver is an older model with no specifications for differences in the HDMI standard. It worked seamless with the original Google Chromsetick, I was just looking to upgrade to the newer model for more options and choices.
I am still seeing the same issue with my Samsung LED TV turning off every 30 minutes if the current version of the Chromestick is plugged in.
Thanks,
Greg

Re: Chromecast turning TV off every 30 minutes

JenniferV — Tue, 10 Jan 2023 15:53:45 GMT

Hello gmm6797,

Understood. Could you please go to the Chromecast with Google TV settings and check the Energy saver option? With this feature, you can manage when you want your Chromecast to time out. The default is at 30 minutes, although you can also opt out of this setting and choose Never.

To manage the Energy saver, check the steps below:

Go to Settings.
Select System.
Select Energy saver.
From there, you can choose how long it takes for your TV to time out or turn off your display.

Let me know if that helps.

Thanks,

Jennifer

Re: Chromecast turning TV off every 30 minutes

JenniferV — Sun, 01 Jan 2023 19:50:41 GMT

Hi there,

Have you tried the suggested steps above? If yes, how was it?

Regards,

Jennifer

Re: Chromecast turning TV off every 30 minutes

gmm6797 — Sun, 01 Jan 2023 19:56:17 GMT

Jennifer - Sorry, not yet, I am traveling for the holidays and will be home this coming week - Greg

Re: Chromecast turning TV off every 30 minutes

JenniferV — Sun, 01 Jan 2023 20:30:09 GMT

Hey gmm6797,

Got it. I'll keep this thread open and wait for your update — no rush!

Best,

Jennifer

Re: Chromecast turning TV off every 30 minutes

JenniferV — Sun, 08 Jan 2023 19:29:02 GMT

Hello gmm6797,

It's me again. I don't want to be a nudge but I'd like to check if you were able to try the suggested steps. Feel free to reach back if you still need help.

Thanks,

Jennifer

Re: Chromecast turning TV off every 30 minutes

JenniferV — Mon, 09 Jan 2023 20:02:11 GMT

Hi gmm6797,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Chromecast turning TV off every 30 minutes

gmm6797 — Mon, 09 Jan 2023 21:25:24 GMT

I will be home and test tonight

Re: Chromecast turning TV off every 30 minutes

JenniferV — Mon, 09 Jan 2023 21:52:39 GMT

Hey gmm6797,

Sure thing — take your time. Keep me posted!

Best,

Jennifer

Re: Chromecast turning TV off every 30 minutes

gmm6797 — Tue, 10 Jan 2023 15:18:46 GMT

This fixed my issue. thank you (not sure how I could not find this on my own, def user error)

Re: Chromecast turning TV off every 30 minutes

JenniferV — Tue, 10 Jan 2023 15:54:03 GMT

Hi gmm6797,

Sweet! Happy to hear that the steps I've shared resolved your issue. Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

Cheers,

Jennifer

Re: Chromecast turning TV off every 30 minutes

jjim — Sun, 19 Mar 2023 16:41:04 GMT

That doesn't work tried it for days

Re: Chromecast turning TV off every 30 minutes

jjim — Mon, 20 Mar 2023 01:48:04 GMT

The response to try doesnt work. I have mine set to NEVER and it still turns off every 30 mins

Re: Chromecast turning TV off every 30 minutes

Muddi — Wed, 22 Mar 2023 01:45:31 GMT

Hey jjim,

Sorry to hear about your experience with your Chromecast device. I'd like to dig deeper into this.

A few questions:

What type of Chromecast device do you have?
When did the issue start?
Do you have the same issue when you plug in the device to a different TV?

Let's go ahead and toggle off/on the settings for the timer on the Google Home app. Once done, reboot your Chromecast device then check if you'll still have the same issue.

Keep us posted.

Cheers,

Muddi

Re: Chromecast turning TV off every 30 minutes

Juni — Sat, 25 Mar 2023 03:14:04 GMT

Hi there,

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Chromecast turning TV off every 30 minutes

Dan_A — Sun, 26 Mar 2023 03:32:02 GMT

Hey there

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan