topic Re: Firmware on my Googletv and CCAudio. in Streaming

Firmware on my Googletv and CCAudio.

Moahunter — Tue, 04 Apr 2023 20:55:11 GMT

I recently bought a secondhand CC Audio. I can't check the firmware because I can't find Settings on the Home app. Can't even do that for my Googletv. I follow the instructions but the Settings button doesn't appear.

Re: Firmware on my Googletv and CCAudio.

Byteguy — Wed, 05 Apr 2023 16:56:29 GMT

Once you CC Audio is setup and running, go into the Home App, tap on the device, tap on the gear icon in the top right corner, then tap on Device Info. The very bottom of the screen that comes up has Technical Information and says "Cast Firmware:" in that area. Note: this is using the Android version of the Home app.

After a few minutes of connecting to the network, your Audio will check itself, auto-update, and reboot if necessary. There is nothing you need to do.

Re: Firmware on my Googletv and CCAudio.

Moahunter — Thu, 06 Apr 2023 00:19:13 GMT

I do all that but the gear icon doesn't appear.

Re: Firmware on my Googletv and CCAudio.

Moahunter — Thu, 06 Apr 2023 21:44:48 GMT

I have posted the problem to Google but still waiting for a reply.

Re: Firmware on my Googletv and CCAudio.

Jeran — Fri, 14 Apr 2023 16:11:21 GMT

Thank you for helping out on this thread, Byteguy!

Hey there Moahunter,

I'm just checking up on this thread. Were you able to get assistance from Google Support already, or do you still need some help?

Best regards,
Jeran

Re: Firmware on my Googletv and CCAudio.

Muddi — Tue, 18 Apr 2023 06:09:27 GMT

Hi there,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: Firmware on my Googletv and CCAudio.

Muddi — Wed, 19 Apr 2023 06:18:11 GMT

Hey Moahunter,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi