topic Re: Chromecast not connecting to Home App or Wifi in Streaming

Chromecast not connecting to Home App or Wifi

Brondix95 — Sat, 18 Mar 2023 12:05:10 GMT

I try connecting Chromecast to Google Home App. If I do this using the home Wifi it does not work, so I try to connect using the Chromecast Wifi. This allows the setting up process to begin, but because Chromecast is not connected to any working Wifi the set up cannot be concluded. At one stage it allowed me to choose a Wifi to be used by the device, but when I input the correct Wifi details it would tell me join that Wifi. If I did this it would disconnect from the Chromecast device, ending the set-up unsuccessfully. Otherwise it would not connect to any Wifi. Now it has changed and when I connect to Chromecast using it’s own Wifi it asks what region I am in, however as mentioned, the Chromecast is not connected to a functional Wifi so this part of the set-up cannot be continued. How in all the seven bloody seas do I get out of this loop and make it work?

Re: Chromecast not connecting to Home App or Wifi

Jue — Sat, 18 Mar 2023 14:07:38 GMT

I'm having a similar issue, can't connect to my WiFi, followed advice off here to use chrome chromecast....WiFi and password doesn't work that I use normally 🤷🏼‍♀️

Done factory reset too, still no joy

Re: Chromecast not connecting to Home App or Wifi

SarangBorade — Sat, 18 Mar 2023 15:37:51 GMT

Even i have the same issue. Seems like google not worried about their product once sold. They even not bothered of giving some solution. Wifi working with every other device at home but not the chromecast. Pathetic....

Re: Chromecast not connecting to Home App or Wifi

AndreF — Sat, 25 Mar 2023 15:25:03 GMT

Hey Buddy,

I have the same problem the chromecast does not connect to my wifi , my mobil yes and its excellent. If you find a solution please share

Re: Chromecast not connecting to Home App or Wifi

SarangBorade — Sat, 25 Mar 2023 15:40:44 GMT

Change wifi name and reconnect to mobile and google chromecast. It worked for me.

Re: Chromecast not connecting to Home App or Wifi

Jeran — Tue, 28 Mar 2023 19:45:59 GMT

Hey there everyone,

I apologize for the late response, and thank you for being patient! It looks like SarangBorade was able to resolve this issue. Is this still a problem for everyone else? If so, go ahead and follow the troubleshooting steps listed in this article.

I look forward to your responses, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: Chromecast not connecting to Home App or Wifi

Jue — Tue, 28 Mar 2023 20:44:26 GMT

I have tried everything suggested in the article, still won't work!!

Re: Chromecast not connecting to Home App or Wifi

Jue — Tue, 28 Mar 2023 20:57:13 GMT

Nope, unfortunately still not working

Re: Chromecast not connecting to Home App or Wifi

Jue — Tue, 28 Mar 2023 21:11:39 GMT

I've tried a different device too, same issue...cannot communicate

Re: Chromecast not connecting to Home App or Wifi

Jeran — Wed, 29 Mar 2023 20:02:56 GMT

Hey Jue,

That's no good to hear. Just to double-check, what color is the LED light on the Chromecast when you are trying to connect it? If your Chromecast is throwing an error, it could appear via the LED light.

Best regards,
Jeran

Re: Chromecast not connecting to Home App or Wifi

Jue — Wed, 29 Mar 2023 21:49:45 GMT

When I have restarted it flashes red, currently kind of glowing white rather than a flashing

Re: Chromecast not connecting to Home App or Wifi

Jeran — Thu, 30 Mar 2023 15:52:15 GMT

Hiya Jue,

What generation Chromecast do you have? Also, if you're trying to connect to a 5GHz network, you may want to change if the network band range is between 36-48, as anything higher would cause connection issues. You will also need to disable Access Point (AP) isolation, also known as "Client Isolation" or "Guest Mode," on your router.

I look forward to hearing from you again.

Best regards,

Jeran

Re: Chromecast not connecting to Home App or Wifi

Jeran — Mon, 03 Apr 2023 17:04:37 GMT

Hey there everyone,

I'm just checking up on this thread does anyone have any more questions or need any additional help?

Best regards,
Jeran

Re: Chromecast not connecting to Home App or Wifi

Jue — Mon, 03 Apr 2023 17:13:57 GMT

Not tries yet, struggle to access my router, it's asking for username and password but it's not my sky one. Been told today it's username Admin and password Sky?

Re: Chromecast not connecting to Home App or Wifi

Jeran — Wed, 05 Apr 2023 22:05:32 GMT

Hiya Jue,

You may need to contact your ISP to access your router settings if you cannot get in. We wouldn't know what your router credentials would be, unfortunately.

Best regards,

Jeran

Re: Chromecast not connecting to Home App or Wifi

Muddi — Sun, 09 Apr 2023 06:01:50 GMT

Hey folks,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: Chromecast not connecting to Home App or Wifi

Muddi — Mon, 10 Apr 2023 06:48:12 GMT

Hey everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi

Re: Chromecast not connecting to Home App or Wifi

Jue — Mon, 10 Apr 2023 07:08:32 GMT

I don't know of what yoh have suggested works yet as I can't log onto my router.

Once I've managed to access, I'll.let you know.

I don't understand why it was working fine one day and then not the next?

Re: Chromecast not connecting to Home App or Wifi

Muddi — Mon, 10 Apr 2023 22:10:49 GMT

Hi Jue,

Thanks for the update. It is possible that your router received a software update that changed some settings on your router. Moving forward, I'll keep the thread open for a few more days, so you'll have enough time to check your router settings.

Cheers,

Muddi

Re: Chromecast not connecting to Home App or Wifi

Briantsmith54 — Mon, 17 Apr 2023 10:21:19 GMT

Had to change wifi to mobile router used settings and get thru to “wifi connected” but still can’t work out why tv still reads “make sure your network name and password are correct “ done all that. Do I need to use from list of add hidden wireless network

or connect via WPS PBC etc ???