topic Re: google chromecast remote too hot in Streaming

google chromecast remote too hot

Angelinac — Sat, 08 Apr 2023 07:10:50 GMT

I bought my Google Chromecast TV HD - everything is working fine until yesterday.

The remote wasn't working yesterday, I replaced the batteries and found it was still not working. I went into forum and did all the recommended solutions and still not working. I had put in new batteries and found it drained very quickly. Maybe my batteries were too old so I had gone to the shops and purchased new batteries . With new batteries, I tried the remote, it will not start up but to my horror the top half of remote heated up and became too hot to handle nearly burnt the palm of my hand under my index finger. I was able to grab the bottom using my finger tips and remove the cover and batteries immediately. Google Chromecast is working on the TV using my phone and tablet as the remote. Can you please advise what I should do about my faulty remote.

Re: google chromecast remote too hot

Clever-thinking — Sun, 09 Apr 2023 16:27:12 GMT

I have a similar issue too, where it seems like when you hold the talk button and it dosen't send a strong signal.

Re: google chromecast remote too hot

Kimy — Sun, 09 Apr 2023 20:05:48 GMT

Hi folks,

Oh no! I’m sorry to hear that. Our team would like to take a look at this, could you fill out this form and let us know once you're done?

Thanks,
Kimy

Re: google chromecast remote too hot

Angelinac — Mon, 10 Apr 2023 09:24:49 GMT

Thank you for replying. I've completed and submitted the form.

Re: google chromecast remote too hot

Muddi — Tue, 11 Apr 2023 03:23:46 GMT

Hey Angelinac,

Thanks — we got your form and have sent it over to our team for review. Please check your inbox from time to time as someone will be reaching out to you.

@Clever-thinking: How was your device? Let us know if you still need help, and we're glad to further assist you.

Cheers,

Muddi

Re: google chromecast remote too hot

Jeran — Fri, 14 Apr 2023 15:52:01 GMT

Thank you for helping out on this thread, Kimy and Muddi!

Hey there everyone,

I'm just checking up on this thread, does anyone have any more questions or need any additional help?

Best regards,
Jeran

Re: google chromecast remote too hot

Muddi — Sun, 16 Apr 2023 03:44:50 GMT

Hey Clever-thinking,

We got your form — we'd suggest keeping track of your inbox as our team will be emailing you soon for more details. Also, please be advised that this thread will be locked after 24 hours.

Cheers,

Muddi