topic Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?) in Streaming

WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Sun, 09 Apr 2023 14:29:25 GMT

Seems that some people had this issue last year ( see kappadappa 07-22-2022 ) but for me, it started about three weeks ago. Mornings I arose and called out "OK Google play WNYC" assured the streaming would play and keep playing. We have been listening to the programs this way for about 8 years. But now, the stream drops out after 1 minute. I rebooted the system as well as our internet, but no fix there. Here is what seems different from last year: on my macbook air playing the WNYC streaming app also stops playing after one minute, but if I play the app not on Chrome, but using Duck-Duck-Go it works with interruptions (the public service announcements jump in every minute, but the stream always returns). I have cleared all data on Chrome, but it still does not fix the problem. And yes, I have written to WNYC, but still waiting for an answer, not holding my breath to be honest. And one more odd clue, if I play WNYC App on my Samsung mobile phone using streaming data (not our Wifi) it works fine. Does anyone have any suggestions? Thanks. (ps, my old time radio still works, however!)

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Clever-thinking — Sun, 09 Apr 2023 16:37:57 GMT

Right now it is apparent that the problem is with the chromecast, I would need more details to find out what the problem is.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Clever-thinking — Sun, 09 Apr 2023 16:39:34 GMT

Is it just WNYC that you are having the problem with?

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Wed, 12 Apr 2023 12:12:14 GMT

As far as I know, yes, it's the only app with this issue Clever-Thinking. For example, I can play YouTube off of my computer and broadcast it to the "family room speaker" with no problem. And I can ask google to play a google podcast, and that also works with interruption or abrupt cut-off.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Wed, 12 Apr 2023 12:50:49 GMT

And the WNYC app does work using FireFox, Safari, and with burps on DuckDuckGo, but not Chrome

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

SmuggReport — Wed, 12 Apr 2023 13:59:00 GMT

Different issue, but perhaps related? Today, for the first time, saying "Hey Google, play WNYC FM" results in her saying "I looked for WNYC FM, but it either isn't there or can't be played right now." The stream doesn't start whatsoever. (Also happens with Sirius XM when asking for a particular channel, a request that has worked up until this week).

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Rocknrope — Wed, 12 Apr 2023 16:52:52 GMT

I had the same issue (I'm in NJ) on my Google Home. Not sure what the hell is going on, but Alexa plays it just fine. When I try "Hey Google, play NPR" It says it'll play WNYC, but nothing happens again.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Wed, 12 Apr 2023 20:21:04 GMT

It definitely has at least something to do with the WNYC app. I have written to them, but so far no answers.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Jeran — Wed, 19 Apr 2023 16:31:10 GMT

Thank you for helping out on this thread, everyone!

Hey there gsholette,

I'm just checking up on this thread; did you happen to hear back from WNYC app support regarding this issue?

Best regards,
Jeran

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Wed, 19 Apr 2023 16:34:39 GMT

Nothing yet, no. Sorry.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Rocknrope — Wed, 19 Apr 2023 16:36:47 GMT

It seems to be working now fine, it was just that one day when it occurred for me, but it was bizarre.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Wed, 19 Apr 2023 16:38:03 GMT

I will try mine now...

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

SmuggReport — Wed, 19 Apr 2023 16:56:00 GMT

Yep. Totally working as per usual. Also working when I request the same for Sirius XM. It's as if Google forgot how to play 'radio' for a week.

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

gsholette — Wed, 19 Apr 2023 17:04:28 GMT

Nope, still cutting out on my my laptop using Chrome engine with the WNYC app, but not on Duck Duck Go.

Still cutting off on the wifi broadcast to Google Home Chromecast also.

Ugh...

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Jeran — Fri, 28 Apr 2023 15:26:30 GMT

Hiya gsholette,

It seems like the radio issues that were occurring with the Google Home seem to have been resolved on the back-end. Are you still having issues with your devices? If so, I would clear out the cached app data on the WNYC app and the Google Home app.

Best regards,

Jeran

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Muddi — Tue, 02 May 2023 06:42:40 GMT

Hey folks,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: WNYC app stops streaming on Chromecast & Chrome after one minute, but not Duck-Duck-Go! (?)

Muddi — Wed, 03 May 2023 06:45:50 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi