topic Re: Chromcast not available in Streaming

Chromcast not available

Karenyayis — Mon, 10 Apr 2023 00:03:47 GMT

My chromecast is set up with the app but I can't share my screen, after the set up says that is not available, chromcast and phone are connected on the same WiFi network, I have tried to restore 2 times and still the same

What can I do?

Re: Chromcast not available

CarlosS — Mon, 10 Apr 2023 00:31:49 GMT

Are any apps able to see the Chromecast?

What about other phones?

Re: Chromcast not available

Karenyayis — Mon, 10 Apr 2023 01:13:15 GMT

Y tried with my husband phones, same.

I tried with YouTube and Disney, same

I can't share

Re: Chromcast not available

CarlosS — Mon, 10 Apr 2023 01:14:50 GMT

What does the chromecast show on the TV? Does it look ready for casting or is it asking to be configured?

Does the Google home app find the chromecast and is it able to change its settings or reboot it?

Re: Chromcast not available

Karenyayis — Mon, 10 Apr 2023 01:25:27 GMT

In the App shows the option to reboot bur when I press, nothing happen so I have to do it manually

On TV, looks normal, time hour, weather and picture

Re: Chromcast not available

CarlosS — Mon, 10 Apr 2023 01:31:54 GMT

I think there might be some networking issue, like something blocking broadcast packets.

Male sure you have upnp enabled on the router.

If you have wifi repeaters, try without that.

Take a look at these suggestions https://support.google.com/chromecast/answer/10109908?hl=en

Re: Chromcast not available

Kimy — Wed, 12 Apr 2023 21:01:18 GMT

Hi Karenyayis,

Thanks for reaching out. Have you tried what @CarlosS suggested? Is this the first time you set up this Chromecast device on this network? To isolate, try to set it up via mobile hotspot from another phone. See the steps below for guidance:

On the second phone, turn on mobile data and hotspot.
On the first phone, turn on the Wifi, then connect to the hotspot of the second phone.
From the first phone, open the Google Home app and proceed with the setup.
Follow the prompts until you reach the Wi-Fi setup screen.
Choose the mobile hotspot as the Wi-Fi network and complete the setup.

Let me know how it goes.

Thanks,

Kimy

Re: Chromcast not available

Muddi — Sun, 16 Apr 2023 03:27:31 GMT

Hi there,

I'm just checking in to see if the troubleshooting steps shared helped. Let us know by updating the thread, and the Community will be happy to lend a hand.

Cheers,

Muddi

Re: Chromcast not available

Muddi — Mon, 17 Apr 2023 05:55:37 GMT

Hi folks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Cheers,

Muddi

Re: Chromcast not available

Karenyayis — Mon, 17 Apr 2023 06:05:30 GMT

I had to sell it and buy a smart tv because nothing works, so disappointed

Re: Chromcast not available

Muddi — Mon, 17 Apr 2023 06:17:35 GMT

Hi Karenyayis,

We're sad to see you go. We hope we can make it up to you in the future. Send us a message if you change your mind.

Cheers,

Muddi