topic Re: Motorola G6 Cannot Cast Google Photos to Chromecast in Streaming

Motorola G6 Cannot Cast Google Photos to Chromecast

SandBee — Thu, 06 Apr 2023 17:24:37 GMT

My father has a Motorola G6 using Android 9+. He is visiting and able to cast YouTube to my Chromecast, but when he tries to cast a Google Photos album it does not work (black screen, then returns to TV home page. He also gets an error stating "Device not Optimized to Cast."

Tried: Powering down all Devices, devices are on the same network. This used to work for him.

Help! Can this be fixed?

Re: Motorola G6 Cannot Cast Google Photos to Chromecast

Kimy — Tue, 11 Apr 2023 00:07:33 GMT

Hi SandBee,

Thanks for reaching out — let’s see what’s going on. What Chromecast device are you using? Have you tried using your phone? Check out this link for more information. Also, reinstalling the Google Photos app might help.

Keep me posted.

Thanks,
Kimy

Re: Motorola G6 Cannot Cast Google Photos to Chromecast

SandBee — Tue, 11 Apr 2023 00:25:42 GMT

It started working. I noticed in the Home App that the particular device had a wireless connection at 2.4 GHz. So I prioritized the device and the connection changed to 5.0 GHz and it works.

Re: Motorola G6 Cannot Cast Google Photos to Chromecast

Kimy — Tue, 11 Apr 2023 01:38:21 GMT

Hi there,

Thanks for keeping us in the loop, and I'm happy to hear that this has been sorted out. I’ll keep this thread open for one more day. If you need further help, let me know.

Regards,

Kimy