topic Re: Factory Reset in Streaming

Factory Reset

Gpchantler — Mon, 27 Mar 2023 23:06:04 GMT

I have a Chromecast that was associated to another home on our Google Home app. We sold the house it was located in so I deleted the home location including all the devices etc. I’m now trying to install the Chromecast on my home location. Installation keeps failing, I think because Google Home still recognizes it even though it doesn’t show. It says it needs to be factory reset. How do I do that when it doesn’t show in the Google Home app since the home location it was in is now gone ?

Re: Factory Reset

David_K — Sat, 01 Apr 2023 14:25:53 GMT

Quick fix here is to use the reset button that's physically on the device. It's always on the edge of the Chromecast itself, near to the power input. While the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED should begin to blink orange. When the LED light turns solid white, release the button and the Chromecast should then restart.

How to find the physical factory reset button on your Chromecast

Re: Factory Reset

Jeran — Thu, 06 Apr 2023 17:44:59 GMT

Thank you for helping out on this thread, David!

Hey there Gpchantler,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Factory Reset

Muddi — Tue, 11 Apr 2023 06:01:51 GMT

Hi Gpchantler,

How's it going with your Chromecast device? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi

Re: Factory Reset

Muddi — Wed, 12 Apr 2023 06:04:53 GMT

Hey Gpchantler,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi