topic Re: Oddmar - game installation error in Streaming

Oddmar - game installation error

Medofocus — Fri, 07 Apr 2023 19:23:49 GMT

Tried installing the game Oddmar but it reaches 100% download and while installing it, it fails giving me an error message referring me to the chrome cast forum so I did. What should I do? I tried like 3 times!!!

Re: Oddmar - game installation error

Kimy — Tue, 11 Apr 2023 22:34:39 GMT

Hi Medofocus,

Thanks for posting and for being a step ahead of us. A few questions: what Chromecast device are you using? What is the exact message? Were you able to install other game apps? Aside from reinstalling the app, what other steps have you taken?

I look forward to your response.

Thanks,
Kimy

Re: Oddmar - game installation error

Medofocus — Sat, 15 Apr 2023 22:56:29 GMT

Hi Kimy. Thanks for replying. I've got Google Chromecast with Google TV dongle, the HD, not the 4K version. I receive no specific messages, just the one that says 'app isn't fully installed'. I install the game app and it reaches 100% then it fails to finish the installation and I go back to zero point. I tried like 4 times. I wouldn't take any further steps like resetting my chromecast; don't want to lose my apps and settings. But I do have enough space!

The game requested a controller to be setup and I did so using my Dualshock controller.

What else should I do? The game is so good! on the chromecast, it'd be awesome!!

Re: Oddmar - game installation error

Kimy — Wed, 19 Apr 2023 01:41:40 GMT

Hi there,

Thanks for sharing this info. Could you also confirm if you were able to install other game apps? Give the steps below a try and let me know how it goes:

Reboot your Chromecast and Wi-Fi router.
If it fails, disconnect your Chromecast to your Wi-Fi and connect it to your mobile hotspot
If it still fails, do a factory reset and install it as the first app after completing the setup

Regards,

Kimy

Re: Oddmar - game installation error

LovelyM — Sat, 22 Apr 2023 15:24:57 GMT

Hello Medofocus,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Cheers,
Lovely

Re: Oddmar - game installation error

Medofocus — Sat, 22 Apr 2023 15:44:21 GMT

Sorry! been quite busy. I'll try what Kimy suggested before. You guys been awesome. Thanks for your help. I'll let you know if something else comes up. Have a great day. 🌺

Re: Oddmar - game installation error

LovelyM — Sat, 22 Apr 2023 20:14:05 GMT

Hi Medofocus,

No biggie! I'll keep this thread open for three more days. Please inform us if the steps that Kimy provided resolve your concern or not.

Best,
Lovely

Re: Oddmar - game installation error

LovelyM — Tue, 25 Apr 2023 20:38:34 GMT

Hey there Medofocus,

Have you tried doing the troubleshooting steps? Let me know if that did the trick or not, so we can try something else.

Thanks,
Lovely

Re: Oddmar - game installation error

LovelyM — Wed, 26 Apr 2023 20:42:24 GMT

Hey there Medofocus,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Thanks,
Lovely