topic Re: Chromecast won’t set up after a reset in Streaming

Chromecast won’t set up after a reset

Andy1207 — Thu, 30 Mar 2023 21:24:13 GMT

Hi, I’ve had to factory reset my chromecast after changing internet supplier and now it’s stuck on the welcome page and it’s not showing up on the home app.

I’ve tried all the listed steps to troubleshoot and nothing worked. Reset the Wi-Fi, re installed the home app and still nothing. Any help greatly welcomed.

thanks

Re: Chromecast won’t set up after a reset

Juldi — Sun, 02 Apr 2023 12:41:16 GMT

I'm having similar issues and have to wonder if its related to a Google app or rogram/android update?

Re: Chromecast won’t set up after a reset

Kimy — Thu, 06 Apr 2023 22:58:04 GMT

Hey folks,

Thanks for reaching out. Let's see what's going on — could you tell us the version of Chromecast device you have? Also, what phone are you using for setup (Android, iOS)?

Looking forward to your response.

Thanks,
Kimy

Re: Chromecast won’t set up after a reset

Kimy — Mon, 10 Apr 2023 00:04:55 GMT

Hi everyone,

I wanted to follow up and see if you are still in need of any help. Let me know if you do.

Thanks,
Kimy

Re: Chromecast won’t set up after a reset

Andy1207 — Mon, 10 Apr 2023 12:48:55 GMT

It was an iPhone I was using to set it up and an early model chromecast not exactly sure which. Still having the same issue

Re: Chromecast won’t set up after a reset

Juldi — Mon, 10 Apr 2023 23:27:09 GMT

No success for me:(

I have either chromecast or chromecast ultra not sure.

Im away for a few days ATM socant check

Re: Chromecast won’t set up after a reset

Jeran — Fri, 14 Apr 2023 15:54:38 GMT

Thank you for helping out on this thread, Kimy!

Hey y'all,

In this case, I would recommend that you both follow the steps listed in this post by davidking. Feel free to follow the steps in order, and let us know if you run into any issues while troubleshooting.

We look forward to hearing from you!

Best regards,
Jeran

Re: Chromecast won’t set up after a reset

Juldi — Fri, 14 Apr 2023 20:36:59 GMT

Thank you. I will try that after the weekend

Re: Chromecast won’t set up after a reset

Andy1207 — Fri, 14 Apr 2023 21:01:20 GMT

I’ve given up and bought a fire stick. Good luck though.

Re: Chromecast won’t set up after a reset

Juldi — Mon, 17 Apr 2023 00:15:04 GMT

Oh no. It's just strange that mine was working for about a week with the new router then suddenly didnt

Re: Chromecast won’t set up after a reset

Juldi — Mon, 17 Apr 2023 00:53:12 GMT

Did this disconnected, connected again and reset

Added it again to Google home. It doesn't seem to link to Google play services.

Chromecast gives me a message saying it has been set up but can't be found

Can co firm I have a Gen 2 Chromecast. Nc26a5 model.

Our new router is 5g

Re: Chromecast won’t set up after a reset

Juldi — Tue, 18 Apr 2023 10:51:12 GMT

I was able to set my Chromecast up in another house using an old Samsung phone andbtheir internet provider and router. It then worked with my phone.

Does this mean it's my router or internet provider that is the problem?

Re: Chromecast won’t set up after a reset

Juldi — Fri, 21 Apr 2023 15:02:29 GMT

Thank you

I reset my router, and it's working

Hopefully it stays working

Re: Chromecast won’t set up after a reset

Juldi — Fri, 21 Apr 2023 15:01:45 GMT

Thank you

I reset my router, and it's it is working

hopefully it stays like that

Re: Chromecast won’t set up after a reset

Jeran — Tue, 25 Apr 2023 19:31:17 GMT

Hey there Juldi,

I'm just checking up on this thread, was everything still working properly for you?

Thank you,
Jeran

Re: Chromecast won’t set up after a reset

Juldi — Wed, 26 Apr 2023 05:58:09 GMT

It worked after I factory reset my router thanks

Re: Chromecast won’t set up after a reset

Kimy — Fri, 28 Apr 2023 01:51:01 GMT

Hi Juldi,

Thanks for keeping us in the loop, and I'm happy to hear that this has been sorted out. I’ll keep this thread open for one more day. If you need further help, let me know.

Thanks,

Kimy