topic Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome in Streaming

Green screen on my TV when I try to cast my Laptop screen using Google Chrome

hllow1 — Thu, 16 Mar 2023 03:17:10 GMT

Green screen on my TV when I try to cast my Laptop screen using Google Chrome.
Casting Tab working fine.
It was working perfectly fine last week but suddenly now it showing green screen on my TV.

Audio able to be casted on my TV just not the screen.
Anyone faced the similar issue and have any idea how to fix this issue? Thanks in advance for the help!

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Thu, 23 Mar 2023 12:18:47 GMT

I have the same issue and would like to know how to resolve without having to install an older version of google chrome

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Juni — Tue, 28 Mar 2023 02:29:00 GMT

Hi folks,

Thanks for reaching out — let's see what's going on. When did it start happening? What OS are you both using? Is it isolated to Chrome browser?

Keep me posted.

Thanks,

Juni

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

hllow1 — Tue, 28 Mar 2023 03:11:04 GMT

Hi Juni, I am using Window 10. To me, seem like this issue happened after my TV updated to the latest Chromecast software (Andriod TV) version 1.61.x.

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Tue, 28 Mar 2023 03:24:09 GMT

Hi Juni

i am using Windows 10. I resolved the issue by going back to a previous version of Google chrome. It appears that it must be the latest version of google chrome that has an incompatibility issue.

I have not tried any other browser as I only know of casting my screen using google chrome to my skyworth to with chrome cast built in

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Juni — Wed, 29 Mar 2023 02:43:22 GMT

Hi folks,

Got it, Could you try these steps and let me know how it goes?

Go to the Chrome menu Settings Show advanced settings and uncheck the box that reads Use hardware acceleration when available.
Close and reopen the Chrome browser.

Thanks,

Juni

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Wed, 29 Mar 2023 07:48:43 GMT

Hi Juni

Followed the above steps but it did not work. Still getting a green screen when casting screen

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

hllow1 — Wed, 29 Mar 2023 11:53:08 GMT

Same issue here. It does not work for me as well.

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

jj85 — Mon, 17 Apr 2023 04:07:35 GMT

Has this been resolved? I'm getting the same issue.

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

hllow1 — Mon, 17 Apr 2023 04:37:05 GMT

Yes by using older chrome version

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Jeanica — Wed, 19 Apr 2023 04:29:18 GMT

Hi, has there been any other fixes? I dont want to use an older version.

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Exxi — Mon, 22 May 2023 19:37:32 GMT

What version of Chrome worked for you?

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Tue, 23 May 2023 03:54:14 GMT

None working anymore. I took the RB back to Skyworth over two weeks ago and they still do not have a solution. Also the older version also stopped functioning

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Tue, 23 May 2023 03:55:37 GMT

Tv not RB

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Tue, 23 May 2023 03:55:56 GMT

TV not RB

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Tue, 23 May 2023 03:56:21 GMT

Unfortunately not

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

hllow1 — Tue, 30 May 2023 12:35:10 GMT

110.xxx

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

jasonDeichert — Sat, 03 Jun 2023 16:11:23 GMT

Just bumping this because I'm still experiencing this same issue.

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Muddi — Wed, 07 Jun 2023 02:12:11 GMT

Hey folks,

I apologize for the delay. I am checking in to make sure that everything is covered. Please confirm if you have the same TV as Firoz (Skyworth TV) and whether you are experiencing the same issues when casting from cast-enabled apps like YouTube Music or Spotify. Also, please provide the cast firmware version of your TV.

Cheers,

Muddi

Re: Green screen on my TV when I try to cast my Laptop screen using Google Chrome

Firoz — Wed, 07 Jun 2023 07:14:51 GMT

Hi

the guys at Skyworth seem to be aware of the issue and have a fix to their firmware. I took the TV in to there technical centre in Lordsview and after a few weeks they managed to sort out the TV. I believe they will be releasing or have released a firmware update.