topic Re: NBA app buffering issues with chromecast in Streaming

NBA app buffering issues with chromecast

jerryg32 — Sat, 18 Mar 2023 22:52:40 GMT

Whenever I try to cast the NBA app to my TV it is constantly buffering and it has become unwatchable. I am now having to watch it on my computer as it became extremely frustrating. This is disappointing as I bought the Chromecast to watch apps on my TV wirelessly. All other apps cast to my TV with no issues. It is just the NBA app which I probably use the most. Anyone know how to fix this?

Re: NBA app buffering issues with chromecast

Jeran — Thu, 30 Mar 2023 16:01:02 GMT

Hey there jerryg32,

I apologize for the late response, and thank you for being patient! Were you able to fix that NBA issue? If not, I'd be happy to help out where I can. First, I would make sure both the Google Home app and NBA app are up-to-date. After, go ahead and clear out the cached app data on both apps as well. Finally, if the problem persists, go ahead and uninstall and reinstall the NBA app. If these steps don't help, it may be worth reaching out to NBA support.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: NBA app buffering issues with chromecast

Jeran — Mon, 03 Apr 2023 17:10:30 GMT

Hey there jerryg32,

Do you have any more questions that I can address?

Thank you,
Jeran

Re: NBA app buffering issues with chromecast

jerryg32 — Mon, 03 Apr 2023 22:00:17 GMT

Thanks Jeran. Will try your suggestion and let you know how it goes. Won't be able to try this out for a week or so as I am going away.

Re: NBA app buffering issues with chromecast

Jeran — Fri, 07 Apr 2023 15:38:29 GMT

Hiya jerryg32,

No problem at all! I'll check up on this thread in a week or so to see if the troubleshooting helped.

Best regards,

Jeran

Re: NBA app buffering issues with chromecast

jerryg32 — Sun, 09 Apr 2023 23:43:52 GMT

Hi Jeran

It looks like clearing the cache has helped with the issue but I will continue to monitor it and let you know if I have any more problems.

Thanks

Jerry

Re: NBA app buffering issues with chromecast

Jeran — Tue, 11 Apr 2023 17:47:12 GMT

Hey there jerryg32,

Sounds good, I'll check up on up you if I don't hear back from you in a week.

Thank you,
Jeran

Re: NBA app buffering issues with chromecast

Jeran — Tue, 18 Apr 2023 21:30:20 GMT

Hello jerryg32,

I'm just checking up on this thread again; do you have any more questions or need any additional help?

Best regards,
Jeran

Re: NBA app buffering issues with chromecast

LovelyM — Fri, 21 Apr 2023 21:34:00 GMT

Hi jerryg32,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Cheers,
Lovely