topic Re: Chromecast not turning on in Streaming

Chromecast not turning on

Garbagepizza — Sat, 15 Apr 2023 00:05:05 GMT

So I've had this Chromecast for a while and not had any problems but recently when i turn on the power button it just goes to a black screen. I googled ever solution and did them all. I unplugged it and plugged it back in which worked....but i would have to do that each time i want to turn the TV on. I factory reset it and all the other tricks. I'm thinking that maybe it's because my dog ate the remote and it's a new remote? But i paired it with the Chromecast so it should work. Right now, since i don't want to get up to unplug the tv every time, i discovered that if i turn the TV on and off again from the black screen a few times eventually the light on my Vizio tv flashes and then when i turn it on again, the Chromecast loads. I don't know if it's my tv, the remote, or the Chromecast causing the problems but something isn't communicating correctly and it makes watching tv stressful instead of relaxing.

Re: Chromecast not turning on

Kimy — Tue, 18 Apr 2023 20:29:57 GMT

Hi Garbagepizza,

Thanks for reaching out and I’m sorry for the trouble. You may need to set the remote buttons just like the previous one. Check this link to know how. Also, moving to a different HDMI port and rebooting the TV helps. If possible, try another TV to isolate it.

Let me know how it goes.

Thanks,

Kimy

Re: Chromecast not turning on

LovelyM — Fri, 21 Apr 2023 21:25:11 GMT

Hello Garbagepizza,

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Best,
Lovely

Re: Chromecast not turning on

LovelyM — Sat, 22 Apr 2023 21:51:26 GMT

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely