topic Re: Soundbar connection problems in Streaming

Soundbar connection problems

Chez21 — Sat, 15 Apr 2023 13:01:57 GMT

I've just received my new chromecast and I'm not technical I want to connect my Panasonic soundbar but I couldn't so just did through tv buy now i want to connect my soundbar instead . Help please for a total novice

Re: Soundbar connection problems

Kimy — Tue, 18 Apr 2023 22:38:15 GMT

Hi Chez21,

Thanks for reaching out — let’s see what’s going on. A few questions: what Chromecast device are you using? To confirm, are you trying to use your sound bar as your audio output? Is your TV and sound bar connected via wired or Bluetooth? Is your Chromecast successfully setup?

I look forward to your response.

Thanks,

Kimy

Re: Soundbar connection problems

LovelyM — Sat, 22 Apr 2023 00:07:42 GMT

Hello Chez21,

I want to check if you still need help. Please reply with the information asked for above so we can look into your issue further.

Best,
Lovely

Re: Soundbar connection problems

LovelyM — Sun, 23 Apr 2023 00:36:55 GMT

Hey there,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.

Cheers,
Lovely

Re: Soundbar connection problems

Chez21 — Sun, 23 Apr 2023 06:58:12 GMT

Hi there

I want to use my Panasonic aa a audio sound from the tv which is also panasonic but its around 6 years old . The chromcast is a chromcast with Google TV HD. Hope that helps. Also the soundbar is wired not Bluetooth.

Re: Soundbar connection problems

Muddi — Wed, 26 Apr 2023 01:48:31 GMT

Hi Chez21,

To confirm, are you trying to use your sound bar as your audio output? What type of cord are you using (HDMI or optical)? If you have an optical cable, you can connect the cord to the port where you can see a headset icon. It's the port before S-V.

Hope this helps.

Cheers,

Muddi

Re: Soundbar connection problems

Chez21 — Wed, 26 Apr 2023 07:08:22 GMT

Thanks that has been helpful. All done now. ✔️

Re: Soundbar connection problems

Markjosephp — Wed, 26 Apr 2023 14:48:44 GMT

Hello folks,

Awesome steps, Muddi. Big help!

@Chez21, it looks like we have come to a solution, so we're going to lock this thread within 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

Regards,

Mark