topic Re: Chromecast won't display video in Streaming

Chromecast won't display video

JLunis — Wed, 26 Apr 2023 16:02:18 GMT

My goal is to drop DirecTV and sign up for YoutubeTV and Sunday Ticket. I'm watching YT and Amazon Prime through the Chromecast dongle.

Bought and installed Chromecast on my TV. Worked great for 2 days. Yesterday evening I switched to Chromecast. I get the Home screen. But, if I pick YT, Prime, ESPN, Amazon Music - any selection, I get either a black screen or the logo (e.g., ESPN). I've rebooted Chromecast 2x, removed the HDMI cable and turned off the TV per a support page, selected a different Wifi network, gone back to Home and added device. All fail.

I've found I can go to my TV's apps, download YT (which means I have a wifi connection) and play YT videos, though with poor video quality. Change source to Chromecast and . . . nothing.

How do I get Chromecast to work again?

Re: Chromecast won't display video

listairee — Wed, 26 Apr 2023 21:08:36 GMT

Hello @JLunis,

Thanks for reaching out. Have you tried factory resetting the Chromecast? Here's a step-by-step guide to help you do that. You can then try to setup your Chromecast again and see if it works.

Hope that helps! 🙂

Re: Chromecast won't display video

JLunis — Thu, 27 Apr 2023 13:02:05 GMT

I thought unplugging/plugging in the power cord was 'reset.' I followed instructions in your link. Everything worked perfectly until I got to 'connect to network.' Keeps failing and I get "Try Again." This is the same network used by the TV and it works perfectly. Does that mean Chromecast is the problem?

Related. I have two TVs - upstairs and downstairs. I have CC plugged in to 'downstairs,' but it shows in HOME as 'upstairs.' How do I change it?

Re: Chromecast won't display video

JLunis — Thu, 27 Apr 2023 15:42:16 GMT

I've learned something. Moved the CC to upstairs TV. works perfectly. Checked all settings on the TV. Nothing seems wrong. If you have ideas, let me know. Meanwhile, I'm contacting Samsung (TV manufacturer)

Re: Chromecast won't display video

Kimy — Sun, 30 Apr 2023 19:55:55 GMT

Hi folks,

Thanks for helping out, @listairee.

@JLunis, did you have a chance to get in touch with Samsung? Let us know how it goes.

Thanks,

Kimy

Re: Chromecast won't display video

JLunis — Mon, 01 May 2023 12:15:15 GMT

Saamsung? No. Netgear support says I need a new router. Trying that tomorrow

Re: Chromecast won't display video

Kimy — Mon, 01 May 2023 22:22:53 GMT

Hi JLunis,

Thanks for the details. Keep me posted.

Regards,

Kimy

Re: Chromecast won't display video

Kimy — Thu, 04 May 2023 23:55:47 GMT

Hello there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions.

Best,

Kimy

Re: Chromecast won't display video

Muddi — Mon, 08 May 2023 06:43:26 GMT

Hey everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi