topic Re: HDR issues after Android 12 update on CCwGTV 4K in Streaming

HDR issues after Android 12 update on CCwGTV 4K

thekeshavkr — Sun, 11 Dec 2022 13:47:56 GMT

On Chromecast with GoogleTV 4K, when I changed Dolby Vision mode to Standard from Low Latency, because it's supposed to be better, I discovered that I can no longer play HDR content, it just plays in SDR, while Dolby Vision and SDR content plays fine. I tried in every app which supported HDR content, everywhere it was playing it in SDR. When I switched back to Low Latency I was able to play Dolby Vision, HDR & SDR content normally. So you can't play HDR in DV Standard mode, you have to switch to either DV Low Latency or HDR picture mode itself and when switching to HDR picture mode you miss the Dolby Vision.This bug I noticed recently after update to Android 12. Kindly fix the issue and report it to your developer team.

Re: HDR issues after Android 12 update on CCwGTV 4K

eorent — Sun, 11 Dec 2022 15:28:46 GMT

Same issue here. I'm not really sure what effect using Low Latency mode has but certainly the picture is light years better when watching HDR content in that mode right now. Hopefully this gets fixed soon.

Re: HDR issues after Android 12 update on CCwGTV 4K

OGGAN — Sun, 11 Dec 2022 23:54:39 GMT

UHD içerikleri oynatmıyor HD olarak gösteriyor..

Re: HDR issues after Android 12 update on CCwGTV 4K

Shogungts — Mon, 12 Dec 2022 14:09:17 GMT

The switching to low latency is the workaround that was found for many of us that our HDR stop working with the Android 12 update, but as you said, this should not be how it works.

Additionally, people whose TV's do not support Dolby Vision do not have this issue as it will not display the Dolby Vision settings if it doesn't detect that it is connected to a TV with Dolby Vision.

Re: HDR issues after Android 12 update on CCwGTV 4K

Xorken989 — Wed, 14 Dec 2022 21:09:07 GMT

Same issue here

Re: HDR issues after Android 12 update on CCwGTV 4K

TomerHarduf — Fri, 16 Dec 2022 13:20:17 GMT

I am having the same issue...

Re: HDR issues after Android 12 update on CCwGTV 4K

Jeran — Thu, 22 Dec 2022 17:59:08 GMT

Hey there everyone,

I'm sorry about the late response on this thread, thank you for being patient on this. This is currently an issue that Chromecast Engineering is looking into. In the meantime, would you all make sure your Chromecast's firmware is up-to-date, then submit feedback via Google TV mentioned HDR issues and describing your current set-up? This would help them immensely in tracking down what is occurring.

Best regards,
Jeran

Re: HDR issues after Android 12 update on CCwGTV 4K

KenJorgDK — Sun, 25 Dec 2022 17:48:03 GMT

Hi. I am using a LG OLED B1 with Google Chromecast with Google TV 4K with the newest firmware and i am also having this issue. When DOLBY VISION is set to Standard some apps, like HBOMax will not display HDR. When set to Low Latency is will display HDR but not Dolby Vision.

Re: HDR issues after Android 12 update on CCwGTV 4K

keneth_c — Sat, 31 Dec 2022 23:27:43 GMT

Ty and hope this can be resolved soon. I just moved my devices (x3) from F1reTV and had to face this issue almost immediately 😞

Re: HDR issues after Android 12 update on CCwGTV 4K

binu — Sat, 11 Feb 2023 13:49:21 GMT

same issue with India. HDR not working on youtube and other apps

Re: HDR issues after Android 12 update on CCwGTV 4K

Shogungts — Sun, 12 Feb 2023 23:26:54 GMT

What makes this so much more annoying is that GCCWGTV keeps resetting the Dolby Vision to 'standard' instead of 'low latency' and often setting the max resolution to 1080p on its own. So even if I am watching the 4K channel that I pay $20 extra month for access to on YoutubeTV, it will still display in 1080p unless I go and update it.

Re: HDR issues after Android 12 update on CCwGTV 4K

Shogungts — Sun, 12 Feb 2023 23:30:47 GMT

Hi Jeran - has any progress been made on this? It has been close to 4 months since this was broken and it is still not working. I have submitted feedback through the chromecast and logged tickets with google.

Re: HDR issues after Android 12 update on CCwGTV 4K

lerthedc — Mon, 20 Feb 2023 16:06:04 GMT

Same! This is so frustrating

Re: HDR issues after Android 12 update on CCwGTV 4K

brikim — Sat, 04 Mar 2023 14:26:41 GMT

I have the exact same issue randomly changing to 1080p and the Dolby vision setting keeps getting reset to standard, especially on reboots.

Re: HDR issues after Android 12 update on CCwGTV 4K

brikim — Sat, 04 Mar 2023 14:28:49 GMT

I have a TCL TV and if Dolby vision is set to standard I get no HDR. I have to set this to low latency to get HDR.

Re: HDR issues after Android 12 update on CCwGTV 4K

Celico — Thu, 30 Mar 2023 20:13:16 GMT

Why is this still an issue after so many months? I don’t want to be forced to use low latency DV because it disables Precision Detail etc.

please fix this bug

Re: HDR issues after Android 12 update on CCwGTV 4K

KenJorgDK — Thu, 30 Mar 2023 20:15:52 GMT

Hi. Any news regarding the bug? It has been quite a few months without any solution and reply?

Re: HDR issues after Android 12 update on CCwGTV 4K

dnagtegaal81 — Fri, 31 Mar 2023 13:44:35 GMT

I have the exact same issue randomly changing to 1080p and the Dolby vision setting keeps getting reset to standard after turning off/ on 😞

Re: HDR issues after Android 12 update on CCwGTV 4K

Celico — Fri, 31 Mar 2023 13:58:52 GMT

Yeah, it’s a bad experience for months now with no indication that they’ll ever fix it.

Re: HDR issues after Android 12 update on CCwGTV 4K

ccardenete — Tue, 25 Apr 2023 08:51:26 GMT

Having exactly the same issue: Standard will work with SDR and Vision content, but not HDR. Only switching to "Low Latency" will make HDR content to work, but the colors actually look blowed out. It looks better with the TV app instead.
LG OLED G2.