topic Re: Chromecast audio drops in Streaming

Chromecast audio drops

Reef — Sat, 29 Apr 2023 16:09:27 GMT

I'm having this problem with my Chromecast dongle. Was working fine for years. I have another one in my living room entertainment center and they are grouped. Whether I play separately or simultaneously only one drops audio for 1-3 seconds. Also this one randomly pauses on its own.

Re: Chromecast audio drops

Kimy — Thu, 04 May 2023 00:52:29 GMT

Hi Reef,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast devices are you using? When did it start? Is this only happening in one app or across all apps? What steps have you taken?

Give the steps below a try and let me know how it goes:

Plug your Chromecast into a different HDMI port on your TV.
Reboot your TV and Wi-Fi router.
Reboot your Chromecast device.
If it fails, try a factory reset, then re-setup.
Try it on another TV to isolate it.

Thanks,

Kimy

Re: Chromecast audio drops

Muddi — Sun, 07 May 2023 06:44:23 GMT

Hello Reef,

It's us again. Have you tried the steps above? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Cheers,

Muddi

Re: Chromecast audio drops

Muddi — Mon, 08 May 2023 06:46:15 GMT

Hi there,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi