topic Re: Google chromecast tv 4K in Streaming

Google chromecast tv 4K

trmamun — Sun, 07 May 2023 18:13:42 GMT

Stuck on G logo on tv. Reset button also not working. What should I do ? Please help me.

Re: Google chromecast tv 4K

MagicAndre1981 — Sun, 07 May 2023 18:24:55 GMT

Contact support directly about the issue:

https://support.google.com/chromecast/gethelp

Re: Google chromecast tv 4K

Kimy — Wed, 10 May 2023 21:32:08 GMT

Hi folks,

Thank you for helping out, @MagicAndre1981.

@trmamun, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Kimy

Re: Google chromecast tv 4K

Alex-Hsu — Thu, 11 May 2023 01:43:07 GMT

https://www.googlenestcommunity.com/t5/Chromecast/Chromcast-With-Google-Tv-stuck-on-G-logo-screen/m-p/415681/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExISFRZRFo3SU5aTklIfDQxNTY4MXxTVUJTQ1JJUFRJT05TfGhL#M42137

Google is just wasting your time, you won't get useful help.

Re: Google chromecast tv 4K

Kimy — Fri, 12 May 2023 00:26:43 GMT

Hi Alex-Hsu,

Thanks for reaching out. Did you try what @MagicAndre1981 suggested? Let us know if you have questions.

Regards,

Kimy

Re: Google chromecast tv 4K

Alex-Hsu — Fri, 12 May 2023 05:33:13 GMT

Did you see another THREAD?
Nobody got a solution to this problem.

I was lucky that this problem happened under warranty and the RMA was done.
But others weren't so lucky.

Re: Google chromecast tv 4K

Juni — Tue, 18 Jul 2023 16:14:56 GMT

Hi folks,

trmamun, sorry for the delay. Have you had the chance to contact our support team? I want to check if you have additional questions or concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Alex-Hsu, I’m glad you got a replacement for your Chromecast with Google TV (4K).

Regards,

Juni

Re: Google chromecast tv 4K

Juni — Fri, 21 Jul 2023 21:22:56 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Google chromecast tv 4K

Juni — Sat, 22 Jul 2023 21:23:56 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni