topic Re: My tv is not listed on Google chromecast in Streaming

My tv is not listed on Google chromecast

Goku — Thu, 11 May 2023 03:35:56 GMT

I can't find my DGTEK tv on the list of TVs when connecting my remote on setup PLEASE help!!

Re: My tv is not listed on Google chromecast

RXShorty — Thu, 11 May 2023 08:28:13 GMT

Hi @Goku

Not every brand is a known supported brand for Google TV.
Does your TV have CEC? If so, it could work just fine. 😊

Re: My tv is not listed on Google chromecast

Goku — Thu, 11 May 2023 09:05:30 GMT

How do I know if it has CEC can you please tell me how to check

Re: My tv is not listed on Google chromecast

Kimy — Tue, 16 May 2023 02:39:46 GMT

Hi folks,

Thanks for your help here, @RXShorty.

@Goku, I hope you've found the answer you're looking for. You can contact your TV manufacturer about the details of your TV. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Kimy

Re: My tv is not listed on Google chromecast

Goku — Tue, 16 May 2023 02:43:02 GMT

Hi I managed to get the volume to work with the control using CEC but turning the tv on/off still won't work

Re: My tv is not listed on Google chromecast

Kimy — Tue, 16 May 2023 21:29:54 GMT

Hi Goku,

Did you contact your TV manufacturer? There are hundreds and thousands of TV models from different manufacturers around the world. Please be reminded that the remote won’t be able to control the input/power/volume of some devices and/or models. You may have noticed that the remote may control one or two functions (volume/power/input) but not all, which means that is as far as the control on the particular device/brand/model the Chromecast Voice remote can go. Let me know if you have further questions.

Regards,

Kimy

Re: My tv is not listed on Google chromecast

LovelyM — Fri, 19 May 2023 22:42:42 GMT

Hello there Goku,

We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Cheers,
Lovely

Re: My tv is not listed on Google chromecast

LovelyM — Sat, 20 May 2023 22:46:33 GMT

Hey Goku,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,
Lovely