topic Re: Check the uptime of the Chromecast in Streaming

Check the uptime of the Chromecast

chromecast3 — Fri, 12 May 2023 01:51:38 GMT

We have 20 Chromecast installed and we are using the ethernet adapter for the data and power. The data feed is running from an non POE switch and the power is run from an Android 11 Set-up box. Recently we are noticing that the switch port appears to be down every day.

For further investigation, we need to know the understand how often the chromecast check for updates and reboot, as all the chromecast drops off from the network at the same time.

Re: Check the uptime of the Chromecast

Kimy — Mon, 15 May 2023 22:21:12 GMT

Hi chromecast3,

Thanks for posting here in the Google Nest Community. The update is being sent to the device over the air (in your case, via wired connection). But the update is just being downloaded, and the installation would require you to do it manually. We can cross out the idea that it’s the update that is causing this. If all these devices go out, it is most likely related to the network. Let me know if you have further questions.

Thanks,

Kimy

Re: Check the uptime of the Chromecast

Kimy — Thu, 18 May 2023 23:59:17 GMT

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,

Kimy

Re: Check the uptime of the Chromecast

LovelyM — Sat, 20 May 2023 21:00:40 GMT

Hello chromecast3,

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely