topic Re: Puffin tv keyboard in Streaming

Puffin tv keyboard

Waltflench — Thu, 11 May 2023 01:12:08 GMT

I have recently got new chromecast hd with google tv. I have downloaded puffin tv app in there. Now whenever i try to use that tv browser i am not able to type anything. The keyboard opens up when i wanna type but i can select the alphabets in there, instead the mouse will move around when i try to choose alphabet. I cant search anything with that. How do i fix it?

Re: Puffin tv keyboard

Kimy — Sun, 14 May 2023 21:39:38 GMT

Hi Waltflench,

Thanks for posting here in the Google Nest Community. A few questions: Did you install this app from the Playstore or a different source? Is this happening only on this app or on all/multiple apps? What steps have you taken?

Give the steps below a try and let me know how it goes:

If the app came from the Playstore, delete it and then reinstall it.
Reboot your Chromecast device.
Try a factory reset, then re-setup.
If it still persists on this app alone, contact the app developer.

Thanks,

Kimy

Re: Puffin tv keyboard

Kimy — Thu, 18 May 2023 00:04:43 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Kimy

Re: Puffin tv keyboard

Kimy — Fri, 19 May 2023 01:33:05 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Kimy