topic Re: Chrome Cast not connecting to wi fi in Streaming

Chrome Cast not connecting to wi fi

ThePCMan — Thu, 18 May 2023 06:21:50 GMT

Cannot connect the chrome cast to the wireless, I have used my computer, mobile phone and my wife's mobile phone, still wont connect.

Re: Chrome Cast not connecting to wi fi

MerlinsBeard — Thu, 18 May 2023 06:51:38 GMT

I have the same problem, as of this morning our chromecast won't connect to the WiFi.

Re: Chrome Cast not connecting to wi fi

Kimy — Mon, 22 May 2023 00:18:38 GMT

Hi folks,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? When did it start? Did you get any messages? What steps have you taken?

Give the steps below a try and let me know how it goes:

Reinstall the Google Home app.
Ensure that both Bluetooth and Location services are on, and mobile/cellular data is off on your phone.
Perform a sequential reboot (Chromecast, phone, and router).
Try a factory reset, then re-setup.
You can also try connecting it to a mobile hotspot to isolate it.

Thanks,

Kimy

Re: Chrome Cast not connecting to wi fi

Kimy — Thu, 25 May 2023 03:38:25 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Kimy

Re: Chrome Cast not connecting to wi fi

Kimy — Fri, 26 May 2023 03:44:47 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Kimy