topic Re: Google tv Remote in Streaming

Google tv Remote

Red_Baran — Sat, 27 May 2023 20:04:08 GMT

Hello,

My Google tv remote blinks once and then does nothing as soon as I put in the batteries. I have tried several different batteries including standard and rechargeable.

Is the remote just dead?

Re: Google tv Remote

RXShorty — Sun, 28 May 2023 11:25:34 GMT

Hi @Red_Baran

You try a factory reset of the Remote to see if that works.
But before doing this, try setting up your phone as a remote (with your TV remote of CEC works.)
Check THIS link for how to proceed with troubleshooting.

Re: Google tv Remote

Kimy — Thu, 01 Jun 2023 16:49:37 GMT

Hi folks,

I appreciate your help here, @RXShorty.

@Red_Baran, I hope you've found the answer you're looking for. If you need help with your Chromecast device, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Kimy

Re: Google tv Remote

Kimy — Sun, 04 Jun 2023 23:04:47 GMT

Hi there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here.

Regards,
Kimy

Re: Google tv Remote

Kimy — Tue, 06 Jun 2023 00:25:52 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Kimy

Re: Google tv Remote

Red_Baran — Tue, 06 Jun 2023 18:03:40 GMT

It was definitely dead. I believe there was the Bluetooth chip was going bad. Bought a new one. You can close this. Thank you

Re: Google tv Remote

Kimy — Tue, 06 Jun 2023 20:22:51 GMT

Hi Red_Baran,

Understood! You can always reach out to our support team from our help center by clicking "Contact Us" to check the warranty of your remote.

Feel free to create a new one if you have other concerns in the future, as I'll be locking this thread in 24 hours.

Thanks,

Kimy