topic Re: Ayuda con mi chromecast in Streaming

Ayuda con mi chromecast

La_titih — Sun, 28 May 2023 01:55:25 GMT

Tengo conexion wifi por antena rural con señal por chip de telefonia movil. La cual va conectada a un modem huawei y para solucionar problema de conexion compre un router nuevo tp link pero aun asi np logro conectarme con el chromecast. No entiendo los motivos.

Re: Ayuda con mi chromecast

David_K — Sun, 28 May 2023 11:35:04 GMT

What happens during the setup process? Do you get an error on screen or in the Google Home app?

Try these steps:
Need help with setup? Troubleshoot common Chromeca… - Google Nest Community

Re: Ayuda con mi chromecast

La_titih — Sun, 28 May 2023 16:24:48 GMT

Al conectarme dice que no se pudo conectar y que verifique el router.

Re: Ayuda con mi chromecast

David_K — Sun, 28 May 2023 18:51:25 GMT

Do you have a screenshot or photo of the error? Did you get chance to try the steps I linked to?

Re: Ayuda con mi chromecast

Kimy — Thu, 01 Jun 2023 22:01:21 GMT

Hi folks,

I appreciate your help here, @David_K.

@La_titih, the message clearly indicates it’s something about the router. Do you have another network that we can test it with? A regular home Wi-Fi network is advisable. You can also try it directly from another phone's mobile hotspot. Let me know how it goes.

Thanks,

Kimy

Re: Ayuda con mi chromecast

Kimy — Mon, 05 Jun 2023 00:19:00 GMT

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Re: Ayuda con mi chromecast

Kimy — Tue, 06 Jun 2023 00:45:18 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Kimy