topic Re: Chromecast not available with itvx but all other services such as bbc iplayer in Streaming

Chromecast not available with itvx but all other services such as bbc iplayer

nikkiv — Wed, 24 May 2023 12:32:57 GMT

I have been using my chromecast for years now and all fine but now i seem to have lost the cast icon on itvx, and i think i may have coincided with the change from itv hub.
I can cast from my iphone with netflixs, bbc iplayer I only have the issue with itv x specifically and i have checked i have the lastest version of the app and chromecast is working?!

Please can some one help me resolve this matter?

thanks

Re: Chromecast not available with itvx but all other services such as bbc iplayer

Cathal_S — Wed, 24 May 2023 13:34:24 GMT

Hi nikkiv,

According to the ITVX website casting from apple mobile devices should still be possible.

https://support.itv.com/en_us/how-do-i-cast-from-itvx-rJfXyQ2Ms

Please check that you have updated this app to the latest version.

As it's ITV that design and develop their own apps it would be their support you would need to contact about any issues you are having with ITVX.

Re: Chromecast not available with itvx but all other services such as bbc iplayer

Eurisko — Thu, 01 Jun 2023 12:03:36 GMT

I am having the same problem since beginning of April. itxX h elp are supposedly looking into it for me.

Re: Chromecast not available with itvx but all other services such as bbc iplayer

Kimy — Wed, 19 Jul 2023 00:44:21 GMT

Hi folks,

Thanks for your help here, @Cathal_S.

I hope you've found the answer you're looking for, @nikkiv and @Eurisko. If the issue is isolated to this app only, it means your Chromecast device is working as intended. Kindly contact the app developer for further assistance.

I will keep this thread open for one more day. Feel free to create a new one if you have questions in the future.

Thanks,

Kimy