Remote losing connection - solved (maybe!)

ministry — Tue, 06 Jun 2023 15:47:51 GMT

Hello,

I already descrived my issue in this post, which has been closed due to inactivity (please refer to it to see the details)

https://www.googlenestcommunity.com/t5/Chromecast/Remote-losing-connection-very-ofter/m-p/302989#M31105

I open a new thread because I've found a solution, so I'd like to share it: eventually, it seems that the problem was caused by the bluetooth audio receiver: I unpairing it and more than a month has gone without other disconnection issues! I think it's more a workaround than a real solution but I'm happy with it, and I hope it's a definitive fix.

Please note that the BT receiver itself was working flawlessly, but somehow it "interfered" with the remote.

Re: Remote losing connection - solved (maybe!)

Kimy — Tue, 06 Jun 2023 22:48:52 GMT

Hi ministry,

Thanks for sharing these details. This will help a lot of our users here in the Community. I’ll keep this thread open for one more day, but it will still be searchable for other users. If you need help, let me know.

Thanks,

Kimy

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Remote losing connection - solved (maybe!)

Re: Remote losing connection - solved (maybe!)