topic Re: Chromecast remote drains about every 72 hours. in Streaming

Chromecast remote drains about every 72 hours.

ACPA — Tue, 13 Jun 2023 05:09:19 GMT

I keep having to change the batteries every 3 days. Seems like something is wrong. We been using this chromecast for a relatively short amount of time. What could be the problem.

Re: Chromecast remote drains about every 72 hours.

listairee — Tue, 13 Jun 2023 17:36:09 GMT

Hello @ACPA,

Thanks for reaching out. Have you tried resetting both the device and remote? If you did, you have a defective remote. When did you make this purchase? You will be able to submit a warranty claim for it if it is under 1 year.

Hope that helps! 🙂

Re: Chromecast remote drains about every 72 hours.

Kimy — Sun, 18 Jun 2023 22:33:43 GMT

Hi folks,

I appreciate your help, @listairee.

@ACPA, thanks for posting here in the Google Nest Community. Try this workaround and let me know how it goes:

Remove the batteries and give it a 2 to 3 minute rest.
While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
Proceed with the pairing process.
If it persists, factory reset the remote.

Thanks,

Kimy

Re: Chromecast remote drains about every 72 hours.

Kimy — Thu, 22 Jun 2023 00:18:12 GMT

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,

Kimy

Re: Chromecast remote drains about every 72 hours.

ACPA — Thu, 22 Jun 2023 00:52:11 GMT

I was able to get it working that night but literally the next day the remote is not working again or it is controlling only the TV and not the chromecast device any longer... I have switched through about 1 pair of batteries each day until I just stopped using it.

Re: Chromecast remote drains about every 72 hours.

Kimy — Fri, 23 Jun 2023 03:45:25 GMT

Hello there,

Thanks for your reply, ACPA. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information and let me know once it’s done.

Thanks,

Kimy

Re: Chromecast remote drains about every 72 hours.

Juni — Tue, 27 Jun 2023 20:03:27 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Chromecast remote drains about every 72 hours.

Juni — Thu, 29 Jun 2023 14:27:11 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni