topic Re: Chromecast saying LG is no longer available in Streaming

Chromecast saying LG is no longer available

jy12 — Sun, 18 Jun 2023 17:04:02 GMT

For years, I have been using my 3rd Generation Chromecast with LG ThinQ to control my LG TV by voice through my Mini. Starting a few days ago, when I ask Google to "Get LG," it says, "Sorry, LG is no longer available."

I have never received this particular response before. The connection seems fine. Is this function no longer supported???

As a person with a disability who cannot use a remote, this is vitally important to my independence. Please help!

Re: Chromecast saying LG is no longer available

JillG — Sun, 18 Jun 2023 17:16:51 GMT

Hi @jy12

I would say that the experience you are having with the Get LG is related to Google no longer supporting third party actions. Conversational Actions are going away - Google Assistant Help

Re: Chromecast saying LG is no longer available

jy12 — Sun, 18 Jun 2023 19:58:42 GMT

Hi @JillG

Oh noooo!! Is there an alternative way to use Assistant to control my TV by voice?? As mentioned, this is hugely important to me!

Re: Chromecast saying LG is no longer available

JillG — Sun, 18 Jun 2023 21:52:53 GMT

You could reach out to LG to see if they have any apps that work via voice with that TV.

The Chromecast with Google TV has a voice remote as does an Amazon Fire stick but not sure if those remotes would fit your accessibility needs. You still need to navigate a bit with the remote a bit even after using the voice request.

I would reach out to LG. Possibly they have an app in the works to replace this action that has ended. Possibly a feature in some TVs for their OEM voice control.

Re: Chromecast saying LG is no longer available

jy12 — Sun, 18 Jun 2023 22:48:24 GMT

Yeah, I got Chromecast with Google TV when it first came out, but it required use of the remote so I had to go back to my Gen 3. Now even this isn't working! I am sad to hear that even Amazon Fire Stick wouldn't work. It seems accessibility is getting worse every day and it's extremely demoralizing. I will check with LG...

Re: Chromecast saying LG is no longer available

Juni — Thu, 13 Jul 2023 13:25:37 GMT

Hi folks,

Thanks for the help here, JillG.

jy12, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Chromecast saying LG is no longer available

Dan_A — Sun, 16 Jul 2023 18:22:50 GMT

Hi jy12,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Sincerely,

Dan

Re: Chromecast saying LG is no longer available

Dan_A — Mon, 17 Jul 2023 18:17:08 GMT

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan