topic Re: Chromecast and useless Google articles in Streaming

Chromecast and useless Google articles

pbc123 — Mon, 19 Jun 2023 19:44:18 GMT

I have got Google chromecast which worked fine. However, I have got a new router and cannot now get chromecast to work. The articles on Google are - as usual - absolutely useless. They all say something along the lines of - tap device information on the home app and then press wifi - or press favourite and then press wifi. Which would be great except when I e.g. tap device information I am not given the option to press wifi. I cannot find any way of even confirming what the wifi network that the google home app is using. There is nothing anywhere in the google home app that gives me the option of seeing what wifi network it is connected to.

Re: Chromecast and useless Google articles

RXShorty — Mon, 19 Jun 2023 21:28:59 GMT

Hi @pbc123

The only way is to remove it from the Google Home app and do a factory reset.

After the factory reset you need to set up like a new device.

Please try factory resetting your Chromecast.

Re: Chromecast and useless Google articles

Kimy — Fri, 23 Jun 2023 03:19:55 GMT

Hi folks,

Thanks for your help here, @RXShorty.

@pbc123, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Kimy

Re: Chromecast and useless Google articles

Juni — Tue, 27 Jun 2023 20:58:51 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Chromecast and useless Google articles

Juni — Thu, 29 Jun 2023 14:48:29 GMT

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni