topic Re: Chromecast with GoogleTV regional apps in Streaming

Chromecast with GoogleTV regional apps

OJ1 — Sun, 02 Jul 2023 14:44:00 GMT

I've relocated from Canada to the UK and brought my Chromecast with Google TV devices with me. I've adjusted my home address/billing info and set the device as being in the UK. However I cannot add regional apps (ie Rakuten TV or BBC iPlayer) as they are not available in my region. Is there any hope in getting these apps loaded or are the devices hard set for the region they were initially purchased in and I'm stuck having to cast?

Re: Chromecast with GoogleTV regional apps

David_K — Sun, 02 Jul 2023 16:14:31 GMT

Follow these steps to change your Google Play country to the UK.
Go to your language settings using the Google account you will use to setup the Chromecast and change the language to English (UK).
Open your phone or tablet's settings app and change the region/language to English (UK). Remove any other languages. You can add these back after setting up your Chromecast.
Uninstall the Google Home app from your phone or tablet.
Factory reset your Chromecast.
Install the Google Home app again, and retry setup. It should now let you install UK apps.

If it doesn't work immediately, it may take a day or so after changing your country in Google Play.

Re: Chromecast with GoogleTV regional apps

LovelyM — Wed, 05 Jul 2023 16:14:41 GMT

Hello everyone,

I appreciate your help here, @David_K.

@OJ1, thanks for posting. Have you tried the troubleshooting steps that davidking suggested above? Let me know if that did the trick or not, so we can try something else.

Keep me posted.

Best,
Lovely

Re: Chromecast with GoogleTV regional apps

LovelyM — Sat, 08 Jul 2023 19:17:14 GMT

Hi OJ1,

Checking in — how's it going? Do you still need our help?

Sincerely,
Lovely

Re: Chromecast with GoogleTV regional apps

Dan_A — Sun, 09 Jul 2023 19:43:09 GMT

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,

Dan