topic Lost remote for Chromecast in Streaming

Lost remote for Chromecast

Chrisdcruz — Sat, 08 Jul 2023 06:10:18 GMT

We have lost the remote for the Chromecast and also had to change our Wi-Fi as the old modem failed. Now we have a new Wi-Fi but cannot connect to the Chromecast using the phone as the remote (which was our workaround not having the physical remote) because the Chromecast still has the old Wi-Fi internet details stored in the settings. Is there a way around this?

Re: Lost remote for Chromecast

David_K — Sat, 08 Jul 2023 15:19:21 GMT

No unfortunately. You'll need a new voice remote to change the Wi-Fi settings. Even if you factory reset the Chromecast, you'll need a new remote to complete setup, as setup requires the voice remote. Replacements are available on the Google Store.

https://store.google.com/product/chromecast_google_tv_voice_remote

Re: Lost remote for Chromecast

Alex_S — Tue, 11 Jul 2023 12:33:19 GMT

Hi everyone,

Thanks for the help, @David_K.

@Chrisdcruz, I’m sorry to hear about what happened. Have you seen davidking’s response? Let me know if there’s anything else I can help you with.

Regards,
Alex

Re: Lost remote for Chromecast

Chrisdcruz — Tue, 11 Jul 2023 12:38:14 GMT

Thanks @David_K i’ve ordered a new remote. Appreciate the response.

Re: Lost remote for Chromecast

Alex_S — Wed, 12 Jul 2023 14:32:58 GMT

Hi there,

As we've got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we don't hear back from you in 24 hours. Should that happen, feel free to create a new one if you have more questions or other concerns in the future.

Kind regards,
Alex