topic Re: Chromecast stops playing after a while in Streaming

Chromecast stops playing after a while

Gotsometrouble — Sun, 09 Jul 2023 15:42:30 GMT

I always creat a playlist before going to bed every night.

My old Chromecast (I think 2nd generation) used to let the playlist play all night... After buying the Ultra, I notice the casting stops after about 2 or 3 hours..

I am casting from YouTube on Chromecast Ultra, plugged into a Samsung TV (Don't know the model)..

Hope someone can help?

Re: Chromecast stops playing after a while

Alex_S — Wed, 12 Jul 2023 18:42:23 GMT

Hi Gotsometrouble,

Thanks for posting — let's get this sorted out. A few questions: what is the approximate distance of your Chromecast Ultra to the router? Have you noticed if it only stops casting when playing YouTube? What are the troubleshooting steps you’ve done?

Best,
Alex

Re: Chromecast stops playing after a while

Alex_S — Sat, 15 Jul 2023 18:45:24 GMT

Hi there,

I'm jumping in to ensure everything is good here. Have you seen my previous response? Let us know of the answers so we could take a closer look at them.

Kind regards,
Alex

Re: Chromecast stops playing after a while

Kimy — Mon, 17 Jul 2023 01:02:41 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Kimy